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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

March 01, 2024

Nice place but service takes a long time for simple things like an oil change. More

by BV952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Mar 05, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. Here at Burnsville Toyota, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 29, 2024

Engin light came back on on the way home. Probem was not fixed! Still having air & fuel sensor problem. More

by GOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unkown
Report | Print
Mar 04, 2024 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 29, 2024

My husband and I just bought a RAV4 from Tyler. Tyler was very professional, kept us up to date on the status of our RAV4. He went through the features of the car. We highly recommend Tyler. More

by dozuturk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Caio Evangelista
Report | Print
Mar 04, 2024 -

Burnsville Toyota responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer who comes to our dealership. I'm happy to see that your visit reflects these values and that Tyler assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 28, 2024

Always reliable with professional people at the service facilities. Have helped detect small problems before they turn into major problems More

by NMKOOTSIKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal
Report | Print
Mar 01, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 28, 2024

Service Manager Cole was Awesome! He kept me informed of work on Truck. Appreciated the video from service technician. Like the option to pay online and receipt emailed. Great experi More

by GRIFFIMR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Mar 01, 2024 -

Burnsville Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 28, 2024

The best dealership on Minnesota. Good service. I love Toyota. Good customer care and service. More

by bahabakha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Report | Print
Mar 01, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 27, 2024

Great Experience from beginning to end. Everyone was easy to work with and great at explaining things. More

by KENOW.SAPPINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Neil Knutson, Mario Najera
Report | Print
Feb 29, 2024 -

Burnsville Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 27, 2024

The communication proved by Sean was excellent and I really liked the text video sent by the mechanic showing what was being looked at. More

by johnlwig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Feb 29, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, John! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 25, 2024

This agent was the most amazing I have ever worked with. He took the time to explain everything to me, set up all apps for me, we drove together to check the new car. When I entered the office he was just t More

by bokiniec57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Joel Terrio
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 24, 2024

always fast- courteous - professional service ! they have a spacious waiting area with beverages and snacks . More

by LTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Kyle Towberman, Riley Flenniken, Mario Najera
Report | Print
Feb 27, 2024 -

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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