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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

February 11, 2024

To expensive you can get just as good service elsewhere. Save your money and time More

by MJA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean O'Driscoll
Report | Print
Feb 13, 2024 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 10, 2024

Mark and staff were great to work with. I love the videos so you can see what is wrong with your vehicle. Quick and quality service! I always take my Sienna there! More

by Sara Roseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Feb 13, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department, Sara. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 10, 2024

Great service. The only problem I had was I was sent the wrong video. It was not my car. More

by JALBRECHT1395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Report | Print
Feb 13, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! Please don't hesitate to reach out to us so we can get you the correct video! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 10, 2024

Tyler was extremely kind,knowledgeable and professional! We fell at ease and trusted him! We would highly recommend Tyler to anyone that is buying a car! More

by jeanv5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Caio Evangelista
Report | Print
Feb 13, 2024 -

Burnsville Toyota responded

Jean, thank you for taking the time to share your kind feedback about Tyler. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 09, 2024

Disappointed , service used to be faster and better, so very disappointed to say the least More

by PAULERIK1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley Flenniken
Report | Print
Feb 12, 2024 -

Burnsville Toyota responded

Thank you for your feedback, Paul. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 09, 2024

Larry kept me posted on each step of the build process! He went over the new tech stuff with me! The finance guy was great! Friendly, funny and low pressure. Thanks for another great car buying experience! More

by BECKSAM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Lawler, Mike Quam
Report | Print
Feb 12, 2024 -

Burnsville Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 09, 2024

Mark and Dave were great to work with! They took the keys and got started right away and had the problem resolved with in hours! More

by jcope1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal
Report | Print
Feb 13, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 09, 2024

Excellent work. Very professional .. would definitely recommend to anyone .. nice quiet waiting area to use.. More

by GB.MITCHELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Feb 13, 2024 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

February 09, 2024

We’ve been with you for many years, and the service group has always been friendly and helpful More

by BKPONTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Feb 13, 2024 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and I truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

February 08, 2024

Easy to work with. Clean showroom and site. Responsive to questions.can’t thing of more. More

by FLETTFR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Litzer, Sean Giere
Report | Print
Feb 12, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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