Burnsville Toyota

They put forth their best efforts to please the customer and give me the information I need about the service I'm getting. and give me the information I need about the service I'm getting. More

Larry Lawler was terrific to work with -- I got exactly the car I wanted, and was treated with care, courtesy and respect in every interaction with Burnsville Toyota, including with Mike in the business of the car I wanted, and was treated with care, courtesy and respect in every interaction with Burnsville Toyota, including with Mike in the business office. Great experience -- and I absolutely love my new car! More

My five star rating is for Burnsville Toyota Parts and Service. Sean addressed all my concerns and I would use them again. Service. Sean addressed all my concerns and I would use them again. More

Always like your service reps. . they represent you well. Thanks again for getting me in so quick. . they represent you well. Thanks again for getting me in so quick. More

This dealership is awesome and the salesman is very friendly and understanding what I looking for friendly and understanding what I looking for More

Clean and neat shop. Bathrooms clean, free cookies, comfortable chairs in waiting lounge area. Only issue was other guests that were waiting had their phone on speaker an Bathrooms clean, free cookies, comfortable chairs in waiting lounge area. Only issue was other guests that were waiting had their phone on speaker and felt they had to share the discussion with everyone. Commentary on people, unrelated to BV Toyota… More

Always provide excellent customer service. And always keep me up to date about my vehicle. And always keep me up to date about my vehicle. More

We needed a new battery and Chad got us in and was very helpful through the whole process. It was a delight to work with this service department! helpful through the whole process. It was a delight to work with this service department! More

I used the express lane yesterday for routine maintenance on my RAV4 and Tacoma. Scott did the write-up at intake and everything was perfect. When I asked him a question about my NAV system, he deferred to J on my RAV4 and Tacoma. Scott did the write-up at intake and everything was perfect. When I asked him a question about my NAV system, he deferred to Jason who instead of fixing my problem, he took me to the vehicle and showed me how to fix the problem while he watched and talked me through the steps. As a retired technical education instructor, I, like a lot of people, learn best by doing something. I really appreciate his approach. As we were finishing up, Jason said that if I had any more questions or issues, I should please call and let him know. I am under the impression that he honestly meant that. Scott and Jason are who Burnsville Toyota Service Center should have as their representatives. Kudos to them both More

Took quite a while to get oil changed on 2-10 . been leaking oil since the oil change. Will take time off from work today to bring the car back in. Really pretty frustrating. been leaking oil since the oil change. Will take time off from work today to bring the car back in. Really pretty frustrating. More