Burnsville Toyota

Prompt service. Easy to schedule an appointment. Have always had a good experience with the service department. Easy to schedule an appointment. Have always had a good experience with the service department. More

Very cordial and respective to clients, kept us updated at all times. Thanks for being willing to educate us on our vehicle. at all times. Thanks for being willing to educate us on our vehicle. More

Very professional personnel, in my case Neil Knutson demonstrated care for me the customer all through my visit when I first arrived until I left. I was very happy with the new car battery.Thanks Neil a demonstrated care for me the customer all through my visit when I first arrived until I left. I was very happy with the new car battery.Thanks Neil and Burnsville Toyota! More

I was very frustrated with the lack of communication in regards to the cost that I would incur. It was listed that the cost was approved on 3 different occasions, but I was never told until the invoice wa regards to the cost that I would incur. It was listed that the cost was approved on 3 different occasions, but I was never told until the invoice was emailed to me. I was never told that I would be charged $186, in addition to the cost to replace the spark plugs. Seems pretty ridiculous that it is ridiculous as much to run a scam as it is to replace the spark plugs. I will make sure to have a local car parts store run a scam before ever bringing it to a dealer again. More

Customer Service rep Conner would class and platinum in all aspects of his representation. Excellent!!! all aspects of his representation. Excellent!!! More

This auto maintenance service was an unexpected experience of personal satisfaction. Every step of the process from the on-line appointment making, the service desk sign-in, the hot coffee in the q experience of personal satisfaction. Every step of the process from the on-line appointment making, the service desk sign-in, the hot coffee in the quiet waiting room, the email notification of work completion, and, most of all, a very acceptable price was outstanding. And, the services was on my Lexus ES350. That's awesome, because I live over 50 miles from the nearest Lexus Service Center! More

They were prompt with my appointment time, waiting time was accurate with the estimate of time it would take, and the employees were friendly and professional was accurate with the estimate of time it would take, and the employees were friendly and professional More

Tyler is always super helpful. Handles my case with professionalism each time. Thank you Tyler. Give that guy a bigger bonus and pay raise. Handles my case with professionalism each time. Thank you Tyler. Give that guy a bigger bonus and pay raise. More

Good purchasing experience. Everything was done as promised. The people that I dealt with were quality folks. Everything was done as promised. The people that I dealt with were quality folks. More

Drove out of the dealership with my first brand new car! Very impressive dealership have owned 5 Toyotas over the years. Very impressive dealership have owned 5 Toyotas over the years. More