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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

July 24, 2023

My experience at the dealership and working with the employees was a very good and interesting experience. More

by SUPERCHRISTINE42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Langreck
Report | Print
Jul 26, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us, Christine! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 23, 2023

Friendly and efficient. The service was completed as mentioned. The associate answered all of my questions. More

by GABBOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to write such great feedback, Gabbott. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Jul 30, 2023 -

GABBOTT responded

Mike I did not receive the multi point inspection report. Can you send that?

July 23, 2023

It’s our second car purchase from this dealership. Knowledgeable and friendly staff that worked with us on ensuring we received the car we were looking for, given our budget. More

by DAVE.BIEDENBACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review, Dave. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 23, 2023

Scott is an amazing person to work with. He is knowledgeable , friendly, helpful, and patient. He really cares. More

by REOSGOOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Litzer
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 22, 2023

The service was wonderful. The people were helpful, considerate and fixed my car will skill. More

by hilligan37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peterson, Mark Stibal, Neil Knutson
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 22, 2023

Good experience. Told me it would take about an hour and it did. Job done. Free car wash. Cole kept me updated . My only other comment is I brought the car in for sa More

by MYERS18EDNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 22, 2023

The dealer keeps precise records of work to be performed this visit as well as that required at next visit. More

by NCLENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 22, 2023

Recently they charged me $500 to empty my gas tank and the engine light was on the next morning. They then charged me $450 to replace a part. Service is very expensive. More

by TOMTAGUE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us, Tom. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 22, 2023

Very professional service. Service was done at a very respectable time. The waiting area is exceptionally clean and bright. Check out very professional. More

by DABOSTON1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 21, 2023

Honest and straightforward deal. The team worked well to get us the vehicle we wanted More

by CBURKEHEARTWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith, Joel Terrio
Report | Print
Jul 25, 2023 -

Burnsville Toyota responded

Thank you for taking the time to share with us! The goal of the Burnsville Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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