Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

Directions

By Type

1,499 Reviews of Burnsville Toyota

July 28, 2023

Service was prompt, no long waiting period and I was in and out in a short time. More

by STEVEDOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allex Roberge
Report | Print
Jul 31, 2023 -

Burnsville Toyota responded

Thank you for this amazing review, Steve! I really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 27, 2023

very gooo o o o o o o o o o o o o d More

by yuanzhong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong, Mike Peterson, Tyler Johnston
Report | Print
Jul 31, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 27, 2023

Mark was fantastic to work with! He helped me check my car in to service and got me out the door in an hour. Everything worked great. Fabulous job! More

by DANIEL.P.BACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Mark Stibal
Report | Print
Jul 31, 2023 -

Burnsville Toyota responded

Reviews like yours are truly a breath of fresh air, Daniel! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 27, 2023

I was greeted and treated with courtesy throughout my time at the service center. The work on my car was completed in the estimated time frame. More

by JANE.HOLLAND
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Towberman
Report | Print
Jul 31, 2023 -

Burnsville Toyota responded

Jane, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 27, 2023

The service people were very friendly and helpful - both the man who handled my paperwork and the tech who worked on my car. More

by NGT41579
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Report | Print
Jul 31, 2023 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 27, 2023

Excellent job! Thanks for your through service for our van! Nice work by everyone involved. More

by MCS222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Report | Print
Jul 31, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 27, 2023

Service Writer never checked back in with any results once service was complete. Sending a video is inadequate and not appreciated. Particularly when my main complaint was with a tire losing air every More

by KFARRELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Mitchem
Report | Print
Jul 31, 2023 -

Burnsville Toyota responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 26, 2023

Good to service for people to buy a car and nice to saying to people More

by Nao yeng xiong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong, Kevin Xiong
Report | Print
Jul 28, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

July 25, 2023

Always great customer service and I trust the service guys to take care of my car. More

by CHALONEMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby, Sean O'Driscoll
Report | Print
Jul 26, 2023 -

Burnsville Toyota responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I am thrilled to hear that you feel you had such a wonderful experience with our team. I am happy to hear that you can trust us with your vehicle and hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

July 25, 2023

Thorough, efficient. The work and time required was carefully explained, and my questions were considered and responded to. More

by LYNDA.LEE524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jul 27, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Lynda! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

1
...
91
92
93
...
150