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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.9
244 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 244 reviews

March 26, 2024

Lance is always a pleasure to deal with, the rest of the team is always very polite and helpful also. More

by tod.luedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that Lance has consistently provided you with a pleasant experience, and that the rest of our team has been polite and helpful as well! Ensuring positive interactions with our customers is important to us, and we're glad that we could meet your expectations. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!

March 23, 2024

Great service great people to deal with always satisfied with the service they provide would recommend them to everyone. More

by clane2910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you're always satisfied with the service provided by our team! Providing great service and ensuring customer satisfaction are our top priorities, and it's wonderful to know that we've met your expectations. Thank you for your kind words and for recommending us to others. We truly appreciate your support and look forward to serving you and your referrals in the future!

March 21, 2024

Satisfied with this old man. Nice experience Happy wife so happy life! Drive on big boy! More

by ejpage18
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you had a positive experience with us! Ensuring customer satisfaction is always our goal, and we're glad we could contribute to making both you and your wife happy. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

March 20, 2024

I am an online shopper. Reached out to get more pictures of the car mostly because we do not live in WI. They sent me a great video. Set up a test drive. They had the car More

by alexusmom2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you had such a positive experience with us, especially as an online shopper! It's fantastic that our team was able to provide you with more pictures and a video of the car, making it easier for you to make a decision. We're glad that the test drive went smoothly and that we were able to address the alignment issue promptly. Thank you for choosing us for your car purchase, and we look forward to assisting you again in the future.

March 20, 2024

We always have a great experience at Burtness, a friendly team that listens to your wants and needs and does there best to make it happen. More

by mje1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you always have a great experience with us! Our team at Burtness Chevrolet takes pride in providing friendly service and listening to our customers' wants and needs. It's wonderful to know that we've been able to meet your expectations and make your car-buying journey a positive one. Thank you for your kind words and for choosing Burtness Chevrolet. We look forward to continuing to serve you in the future!

March 20, 2024

Repaired my tire pretty quickly and got me back on the road. I was very pleased!! More

by dfoss30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that we could get your tire repaired quickly and efficiently, getting you back on the road with minimal delay. Customer satisfaction is our top priority, and it's always great to know when we've met or exceeded your expectations. Thank you for choosing us for your tire repair needs, and we look forward to serving you again in the future!

March 20, 2024

Great people to work with, Easy too. get into when need. dan from service is always helpful. More

by gnjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you had a positive experience working with us! Making it easy for our customers to access our services when needed is always a top priority for us. It's wonderful to hear that Dan from our service department was helpful and provided you with excellent assistance. We truly appreciate your feedback and look forward to serving you again in the future!

March 20, 2024

I have been a Burtness customer since the early 70's and have yet to have any problems they did not handle with the professional expertise expected. Always made to feel like one of the family. More

by ricks18thtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman , Dan Klassy
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We truly appreciate your loyalty and trust in us over the years. It's customers like you who make our job so rewarding, and we're honored to have been a part of your automotive journey since the early '70s. We're committed to providing the same level of professional expertise and treating you like family with each visit. Thank you for your continued support, and we look forward to serving you for many more years to come!

March 20, 2024

Great team at Orfordville! It is easy to schedule to get needed service quickly and simply! More

by TODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you had a great experience with our team at Orfordville! Making it easy for our customers to schedule service and get the help they need promptly is always a priority for us. Thank you for your kind words, and we appreciate your support. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!

March 20, 2024

Burtness always has a great selection in their inventory. The staff is very knowledgeable and friendly. I do not hesitate to recommend Burtness to anyone and everyone. The service for maintenance is 5 star a More

by LoneRanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service department
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you had such a positive experience with us at Burtness Chevrolet! Providing a great selection of vehicles and top-notch customer service is always our goal. Thank you for recommending us, and we appreciate your trust in our maintenance services. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future!

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