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Burtness Chevrolet, INC.
Orfordville, WI
375 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles.
With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area.
Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion.
Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced.
The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 376 reviews
July 16, 2025
Took vehicle to a local dealership for major repairs. They had it for over a week and never serviced the vehicle and mistreated it. Got fed up and brought it to Burtness. The initial time estimate was 2- They had it for over a week and never serviced the vehicle and mistreated it. Got fed up and brought it to Burtness. The initial time estimate was 2-3 weeks. They had me back on the road in less than a week. Unlike the first place they communicated from start to finish. Thank you Burtness team. More
by Robert Welch
Verified CustomerEmployees Worked With
Rick Combs
July 15, 2025
Service was great and the ladies at the service desk answered all my questions so I feel more comfortable about making my car preform at it’s best for a long time! answered all my questions so I feel more comfortable about making my car preform at it’s best for a long time! More
by kayeviva
Employees Worked With
Service Department
July 14, 2025
Great to work with, and they go the extra mile for their customers!! Thank you customers!! Thank you More
by brett359
Employees Worked With
July 14, 2025
This Dealer had my car oil change and tire moved around and the even cleaned up after me .I made a mass with a pop. They are very nice people. Thank you all. and the even cleaned up after me .I made a mass with a pop. They are very nice people. Thank you all. More
by Tammy Ewing
July 14, 2025
Kind caring staff who provide great service. Very good dealership. Good root cause analysis with affordable repairs. Very good dealership. Good root cause analysis with affordable repairs. More
by gordonvetos
Employees Worked With
July 13, 2025
The oil change and tire rotation was excellent. However, everytime we bring in the Silverado we do not receive the complementary car wash. We do get that when we bring the Traverse in for service.F However, everytime we bring in the Silverado we do not receive the complementary car wash. We do get that when we bring the Traverse in for service.For the price of other services it would be nice. More
by lundy588
Employees Worked With
Unknown
