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Burtness Chevrolet, INC.

Orfordville, WI

Overview
Employees
Reviews
Vehicles
4.9
57 Reviews
Established in 1921 by Elmer Burtness, Burtness Chevrolet has grown from a small, agricultural Chevrolet dealership and Standard gasoline station into one of the most prominent Chevrolet franchises in southern Wisconsin. Although the gas pumps have long been forgotten, the Bowditch family, which currently owns the dealership, still prides itself on the same principles and values Elmer envisioned: being the leader in outstanding service to customers and their vehicles. With its small-town roots planted in Orfordville, Wisconsin, Burtness Chevrolet serves customers from southern Wisconsin and northern Illinois. Its customers are loyal. Many have purchased all their vehicles from Burtness. The employees are loyal, too. Burtness employs more than 35 family members, who have more than 400 years of combined dedicated service. Burtness strives to be the employer of choice in the area. Our award-winning sales department goes beyond the call of duty. If you are looking for a particular car, truck or SUV – with whatever color or options, Burtness will find the perfect vehicle for you at no additional cost. And, if you can’t get away from your busy home or work schedule for that needed oil change or service repair, our sales staff or courtesy drivers will pick up your Burtness vehicle from home or work leave you with a vehicle to drive. Your vehicle will then be returned to you promptly upon completion. Burtness Chevrolet boasts eight ASE-certified and master technicians working with state-of-the-art, factory-certified equipment, which ensures that your vehicle is fixed properly and efficiently the first visit. In fact, General Motors has referred customers to our service department for that hard-to-find electrical or drivability issue. For customers who purchase their new or preowned vehicle from Burtness Chevrolet, our service department has retained a fleet of 20 loaner vehicles for your use while your vehicle is being serviced. The Burtness Chevrolet family warmly invites you to become part of our extended family. Taking care of our customer is a tradition that Elmer Burtness started and the staff at Burtness Chevrolet still offers today in the same small town where it began more than 80 years ago.
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802 Genesis Dr

Orfordville, WI

53576

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Showing 57 reviews

March 20, 2024

I have been a Burtness customer since the early 70's and have yet to have any problems they did not handle with the professional expertise expected. Always made to feel like one of the family. More

by ricks18thtee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nenneman , Dan Klassy
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We truly appreciate your loyalty and trust in us over the years. It's customers like you who make our job so rewarding, and we're honored to have been a part of your automotive journey since the early '70s. We're committed to providing the same level of professional expertise and treating you like family with each visit. Thank you for your continued support, and we look forward to serving you for many more years to come!

Helpful
March 20, 2024

Great team at Orfordville! It is easy to schedule to get needed service quickly and simply! More

by TODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted to hear that you had a great experience with our team at Orfordville! Making it easy for our customers to schedule service and get the help they need promptly is always a priority for us. Thank you for your kind words, and we appreciate your support. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!

Helpful
March 20, 2024

Burtness always has a great selection in their inventory. The staff is very knowledgeable and friendly. I do not hesitate to recommend Burtness to anyone and everyone. The service for maintenance is 5 star a More

by LoneRanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service department
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you had such a positive experience with us at Burtness Chevrolet! Providing a great selection of vehicles and top-notch customer service is always our goal. Thank you for recommending us, and we appreciate your trust in our maintenance services. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future!

Helpful
March 20, 2024

Smooth sales process, good price comparative to other dealers, easy communication. Would purchase again from Burtness Chevy. More

by cbklett@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you had a smooth sales process and found our prices competitive compared to other dealerships. At Burtness Chevy, we strive to make the buying experience easy and transparent, ensuring clear communication every step of the way. Thank you for choosing us for your purchase, and we look forward to serving you again in the future!

Helpful
March 20, 2024

Have been a Burtness customer since 1978. James Lee, Dan Klassy & Matt Nenneman are top notch. Go above & beyond. More

by jcboehning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Klassy
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Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We greatly appreciate your loyalty as a customer since 1978! It's fantastic to hear that James Lee, Dan Klassy, and Matt Nenneman provided you with top-notch service and went above and beyond to meet your needs. We take pride in our team's dedication to customer satisfaction and aim to deliver exceptional experiences consistently. Thank you for your kind words and continued support over the years. We look forward to serving you for many more years to come!

Helpful
March 20, 2024

Enjoyed working with the dealership for the last 30+ years! Always good service and deals. More

by carlson.sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chevrolet, INC. responded

It's been a pleasure serving you for the past 30+ years! We're thrilled to hear that you've consistently enjoyed working with our dealership and that we've been able to provide you with good service and deals throughout the years. Your loyalty and trust mean the world to us, and we're grateful for the opportunity to continue serving you. Thank you for your ongoing support, and here's to many more years of happy motoring with Burtness Chevrolet!

Helpful
March 20, 2024

Great Dealership! Working with Anna and the rest of the group at Burtness is always a pleasure. Thanks! More

by Jake Downing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowditch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're thrilled to hear that you had a great experience with us! Anna and the rest of our team work hard to provide exceptional service, and we're delighted to know that their efforts made your visit enjoyable. Thank you for your kind words and for choosing Burtness Chevrolet. We appreciate your support and look forward to serving you again in the future!

Helpful
March 20, 2024

I called Burtness Chevrolet on a short notice if I could get in for an oil change and they accommodated me on the day and the time I was looking for! I was so happy they were able to do that for me More

by cookin_kevin2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chevrolet, INC. responded

We're delighted that we could accommodate your request for an oil change at the time that suited you best! At Burtness Chevrolet, we strive to provide convenient and efficient service to all our customers. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Helpful
March 20, 2024

Very good dependable service and Anna Ryan is the best. We’ve always had good experience. More

by davelorrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Burtness Chevrolet, INC. responded

It's fantastic to hear that you've had such positive experiences with our service, and we couldn't agree more about Anna Ryan! We're grateful for your trust in us and for being a part of our community of satisfied customers. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you again in the future!

Helpful
December 19, 2023

I explained to my salesperson that I wanted to replace my 2019 Silverado LTZ with a 2024 Silverado with the same equipment. He ordered and because it was an LT it wasn't even close. No wheres near the same More

by davekol51
Recommend Dealer
No
Employees Worked With
James Lee
Report | Print
Dec 19, 2023 -

Burtness Chevrolet, INC. responded

We sincerely apologize for the inconvenience you experienced during your recent purchase. We understand the importance of receiving a vehicle with the correct specifications, and we regret any confusion that may have occurred in the ordering process. Our team is committed to resolving this matter promptly and to your satisfaction. We have taken note of your concerns regarding the response time and lack of communication, and we assure you that we are actively addressing these issues internally. Brian Bowditch, the owner, is available to discuss your situation further and work towards a resolution. Please reach out to him directly at 608-879-2973. Your feedback is valuable to us, and we appreciate the opportunity to make things right.

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