Visited a local dealer (shady add-on fees, inflated financing rates, super-long delay tactics before showing inflated prices) prior to Buss Ford, where we had opposite experience. GREAT communication prior to waling in, unexpected extra services done to vehicle at no charge, no add-on charges or fees. Absolutely wonderful buying experience. Will be returning to purchase at least 3 more vehicles in next 1-2 years. From the top down they believe in treating customers well, as they would their own family member, so that they return in the future, rather than gouging on a sale and hoping customers are too stupid to notice. A++++ ~ great job Buss Ford!