Butler Ford

As always, the purchase of the vehicles we buy at Butler was simple and fast. Keith always takes good care of us. was simple and fast. Keith always takes good care of us. More

Would have been a 5 star but took a long time thru the finance part of the deal. Both sales people were great to work with. finance part of the deal. Both sales people were great to work with. More

I recently purchased a 2023 Ford Escape from Butler Ford in Ashland Oregon, and I must say, it was an exceptional experience from start to finish. From the moment I stepped into the showroom, Nathan, my sal in Ashland Oregon, and I must say, it was an exceptional experience from start to finish. From the moment I stepped into the showroom, Nathan, my salesman, went above and beyond to ensure that I not only found the perfect vehicle but also understood every feature it had to offer. Nathan's patience stood out immediately. He took the time to listen to my needs and preferences, guiding me through the vast array of options available in the Ford Escape. His knowledge of the vehicle was impressive, and he expertly highlighted the various features and extras that would enhance my driving experience. He patiently walked me through the setup process of the Ford App, ensuring that I was comfortable navigating the app and understanding its capabilities. Thanks to his guidance, I now feel fully equipped to take advantage of the app's convenience and control features. As for the car itself, it exceeded my expectations in every way. Its sleek design and comfortable interior make every journey a pleasure. From the advanced safety features to the cutting-edge technology, every aspect of the vehicle reflects Ford's commitment to quality and innovation. What truly sets this experience apart, however, is the outstanding customer service provided by Nathan and the dealership as a whole. Nathan's professionalism, patience, and genuine enthusiasm for the Ford brand made the entire process seamless and enjoyable. It's rare to find a salesman who prioritizes the customer's needs above all else, and Nathan truly excels in this regard. Another gentleman reached out to me in case Nathan was with another customer when I came in, thanks Eric! The Finance manager, Ken, was a dedicated professional. Moving to Oregon just days before purchasing a car presented me with some unusual circumstances, but Ken's understanding and empathy made the entire financing process stress-free. He took the time to listen to my situation and went above and beyond to find solutions tailored to my needs. He patiently explained each step of the process, ensuring that I fully understood the terms and conditions. Despite the complexities of my situation, Ken remained calm and focused, instilling confidence every step of the way. What truly impressed me was Ken's willingness to go the extra mile to accommodate my needs. He worked tirelessly to find the best possible financing arrangement, leveraging his expertise and industry connections to secure a favorable deal. His commitment to customer satisfaction was evident in every interaction, and I felt genuinely valued as a customer. I cannot thank these gentlemen enough for their outstanding customer service, my experience was nothing short of exceptional. If you're in the market for a new vehicle and value personalized attention and expertise, I highly recommend visiting this dealership and working with Nathan, Ken, and Eric. They truly go above and beyond to ensure customer satisfaction, and I am grateful for the positive experience they provided. More

Had a great experience with Keith Davenport on the purchase of 2 heavy duty F450 trucks for our business. He was always positive working through the process that took us well over a year to be able to purchase of 2 heavy duty F450 trucks for our business. He was always positive working through the process that took us well over a year to be able to put in our order. He then provided options for us, when timelines for the accessories we wanted put on the trucks were excessive. We are very happy with how our new trucks turned out and when we start looking at replacing our current trucks, we will definitely be looking to speak with Keith at Butler Ford. More

I was so impressed with the way my deal was handled at Butler Ford. Eric, Ken and Max teamed up to give me a great experience and Craig Fronek was very detailed on the vehicle delivery! Butler Ford. Eric, Ken and Max teamed up to give me a great experience and Craig Fronek was very detailed on the vehicle delivery! More

Rocky is a great guy easy to do business with. We will be back for sure. We will be back for sure. More

This dealer will lie to you and rip you off. Avoid these crooks if you can Avoid these crooks if you can More

The service department always provides very professional and friendly customer service. I completely trust them to keep my vehicle in good condition mechanically. Thank you! and friendly customer service. I completely trust them to keep my vehicle in good condition mechanically. Thank you! More

The staff at Butler Ford of Ashland provided an amazing car-buying experience. The entire transaction was smooth and efficient. Every team member I interacted with was truly helpful, but I want to give a s car-buying experience. The entire transaction was smooth and efficient. Every team member I interacted with was truly helpful, but I want to give a special shoutout to Rocky Moore. Rocky went above and beyond to ensure all my needs were met and to make the purchasing process stress-free. I felt well taken care of each step of the way thanks to Rocky's exceptional service. Butler Ford exceeded my expectations for what a car dealership could be. I highly recommend them, especially Rocky Moore if you want an amazing experience! More

Great delearship, courteous prompt. Easy to work with. Didn’t feel pressured to buy or purchase anything I didn’t want. Easy to work with. Didn’t feel pressured to buy or purchase anything I didn’t want. More