Butler Ford

I love my new car. The people were very friendly and helpful. I had a great experience shopping with them. Steve and Craig were wonderful.I would highly recommend Butler The people were very friendly and helpful. I had a great experience shopping with them. Steve and Craig were wonderful.I would highly recommend Butler ford to anyone looking to buy a new car. More

Great service top notch sales Rocky is an amazing salesman, I went there just to look and he talked me into buying a brand new F-150. This is the second vehicle in two years that I Rocky is an amazing salesman, I went there just to look and he talked me into buying a brand new F-150. This is the second vehicle in two years that I have bought from Butler Ford and will be purchasing another one within a year best Ford dealership in southern Oregon. More

Review of purchase of a 2013 F-150 Ford We were extremely happy with Steve and the service/deal we received. We would recommend Steve and Butler Ford to anyone interested in purchasing a ve We were extremely happy with Steve and the service/deal we received. We would recommend Steve and Butler Ford to anyone interested in purchasing a vehicle. More

Excellent service Have always had good service and people are friendly and helpful. Truck was in and out in no time. Disappointed that truck was not vacuumed and wash Have always had good service and people are friendly and helpful. Truck was in and out in no time. Disappointed that truck was not vacuumed and washed. Voucher for car wash wont be used because we never go to that car wash More

We couldn't be more pleased with our experience. One the first day of our planned vacation trip to Canada our truck broke down. We decided to purchase a new truck so we could continue to pull our 5th One the first day of our planned vacation trip to Canada our truck broke down. We decided to purchase a new truck so we could continue to pull our 5th wheel and finish what was left of our trip. Rocky Moore, our salesman was so good to us. He took our terrible situation and helped us every step of the way. He even hooked us up with a business that could make the necessary changes for our hitch and new height level on our trailer since we purchased a 4x4. He gave us the use of a free rental so we could get around Ashland and travel to Medford where the work was being done on our truck and trailer. He called us everyday, sometimes twice to check on how we were doing and if he could help us in any way. My husband and I can't say enough good things about how Rocky helped us during a very stressful time. If we lived in Oregon we would be regular customers at Butler Ford. More

I love my experience and new car!!! :) Plain and simple it was an Efficient and Pleasant experience! I started shopping in Medford but was treated with little respect the person at the othe Plain and simple it was an Efficient and Pleasant experience! I started shopping in Medford but was treated with little respect the person at the other car lot just wanted to show cars I wasn't interested in. I came into Butler because it was on my way to work, and I should have started there! The staff was super helpful and was never intimidating or pushy. I will tell my friends and family that when shopping for a new car they should save themselves the time and start at Butler! PS... I did get a super awesome deal on a cute used red car!!! More

Diesel engine work While heading home to southern Arizona my 2006, 6.0 decided to blow a head gasket. Pulling a trailer gave me no option but to find a place to get it r While heading home to southern Arizona my 2006, 6.0 decided to blow a head gasket. Pulling a trailer gave me no option but to find a place to get it repaired so I could make it out of the valley. I like most folks were a little skeptical about going into a dealership for service. You know the feeling, I knew that I was going to be told I needed everything. Dave Eaton, service adviser, and David Welch their Diesel mechanic were more than helpful. They understood my situation and told me like it was and what it would take to get me down the road. They directed me to the nearest RV campground so I would have a place to stay and after I gave them my truck I was given a loaner car to get around. One of the most positive auto repair experiences I have ever had. If I did not live 1000 miles away I would be taking all my vehicles there for service/repair. Thanks again guys More

Flat tire My car got a flat tire as I was on my way to work this morning, I called Dave Eaton and within minutes he was there to help me. He quickly got my torn My car got a flat tire as I was on my way to work this morning, I called Dave Eaton and within minutes he was there to help me. He quickly got my torn up tire switched out and had me back on the road. He literally went the extra mile, great service! More

Great Price long wait I got a great deal at Butler Ford in Ashland. They beat out 2 other dealers by over a $1000. The salesman did everything he could to earn my business I got a great deal at Butler Ford in Ashland. They beat out 2 other dealers by over a $1000. The salesman did everything he could to earn my business but was never pushy. I did all my negotiations via phone or email messages. All of the staff we came in contact with were friendly and polite. My only complaint is this: When we arrived to pick up the vehicle it was ready to go but it took over 4 hours before we left with the car. I did not finance this car with Ford. We had a check in hand from my bank to pay for the vehicle. We still had to answer questions as if we were financing the car with Ford. Identification, social security numbers, previous employers, and last two residents addresses, etc. The salesman said it was required by the government. He mentioned an acronym that I did not recognize. When asked what it stood for he could not explain it. The next day I got credit alerts from all 3 credit agencies saying there was a was a inquiry to my credit rating. I felt this was a invasion of privacy since I was not financing the car with Ford. My bank had already done the credit check when they approved the loan. So if you want a good deal for a car and do not mind waiting forever because of paperwork and some invasion of your privacy buy it from Butler Ford. On as scale of 1 to 5, I rate the price a 5 but the experience at the dealer a 3. More