Butler Lexus
Macon, GA
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Butler Lexus has maintained my GX460 for years. I happened to look under the engine skid plate to find the second bolt they have damaged. The first time they stripped out the bolt hole and placed a I happened to look under the engine skid plate to find the second bolt they have damaged. The first time they stripped out the bolt hole and placed a cheap plastic plug. Mind you this is a heavy steel skid plate. Now they ripped the head off another bolt. I guess it’s my job to correct their damage as my service manager has no interest. To top it off, none of the damage was reported to me. I found it and brought it to their attention. If you have a Lexus with a skid plate, do the maintenance yourself and save a lot of headaches. More
I always have an excellent experience with my service. I always ask for Rod as he communicates with me and always meets my needs in a timely manner. I always ask for Rod as he communicates with me and always meets my needs in a timely manner. More
I dealt with Sean he’s a great guy. Very genuine, and does not come off as fake nice like many others. The guy told me he would get me in a car and he did. He got the payment i needed a Very genuine, and does not come off as fake nice like many others. The guy told me he would get me in a car and he did. He got the payment i needed and more. Love butler Lexus! Every person treated me with respect. More
They are always nice kind pleasant and informative. Good service technicians and great coffee. The only place I feel confident in getting my Lexus serviced Good service technicians and great coffee. The only place I feel confident in getting my Lexus serviced More
I had excellent service from Mr. K. Campbell. He has always been very helpful. This is my third Lexus! I tell everyone about the dealership. Keep up the great work! K. Campbell. He has always been very helpful. This is my third Lexus! I tell everyone about the dealership. Keep up the great work! More