Butler Toyota

Dissatisfied with service The finance manager I had when I purchase my car did not explain how to cacel extended warranty. I came back twice before problem corrected The finance manager I had when I purchase my car did not explain how to cacel extended warranty. I came back twice before problem corrected More

Larry Cummings I only go to Larry. I have been going to Larry for 5 years now. I am a female and it is hard for me to trust companies. I live in Warner Robins but I I only go to Larry. I have been going to Larry for 5 years now. I am a female and it is hard for me to trust companies. I live in Warner Robins but I drive to Macon because of the quality. I don't like the prices of Toyota.. They are high. However, I rather pay for something one time than have to go back to get same thing fixed again. Larry can't help Toyota prices but he can help his attitude. He has always been professional. I will continue to go to Larry. More

Service Sam was great and service was fast. Everything went as planned. I had no concerns. I was there 30 m in notes early and they took me anyways and had me Sam was great and service was fast. Everything went as planned. I had no concerns. I was there 30 m in notes early and they took me anyways and had me out quickly More

Great I was very impressed with the service here and would definitely recommend this place to anyone. My experience was great and fast. I was very impressed I was very impressed with the service here and would definitely recommend this place to anyone. My experience was great and fast. I was very impressed with the Brian Hatfield’s professionalism. More

Job well done!!!! Mr. Brian and the Service Department made sure that I was satisfied with the services that was done to my Toyota Rava 4. The service was completed in Mr. Brian and the Service Department made sure that I was satisfied with the services that was done to my Toyota Rava 4. The service was completed in a short amount of time. I didn't have to wait very long at all. Very pleased with the work that was done, so far. More

Diagnosed and replaced bad starter Was traveling from Florida to Wisconsin with an overnight stay in Macon. In morning, car would not start so had it towed to Butler Toyota. They diagno Was traveling from Florida to Wisconsin with an overnight stay in Macon. In morning, car would not start so had it towed to Butler Toyota. They diagnosed the problem shortly after arrival and recommended replacing the starter, which they did not have on hand. They ordered the new part on a Friday afternoon, received it the next morning, and had us back on the road before noon on Saturday! While waiting, they found a room in a nearby hotel for us, provided shuttle service, and even stopped at a local drug store for us enroute to the hotel. Shuttle picked us up next morning and we were on our way! Without exception every person we met at Butler was warmly welcoming, very helpful, and professionally competent. Knowing full well that We were just passing through Macon and so not likely to be a return customer, they treated royally. If I lived in that area, they would get all my business, without question! More

Great customer service Curtis spent a lot of time with us, and was very knowledgeable and patient during the whole shopping and negotiation experience. He is energetic and h Curtis spent a lot of time with us, and was very knowledgeable and patient during the whole shopping and negotiation experience. He is energetic and helpful, and I believe works well with all types of customers, and is willing to learn from them as well (this is coming from someone who is a bit older and has some physical limitations). More

First 5000 Service Called and set us an appointment for the first 5000 mike service of my Tacoma. Everyone from Receptionist to Service Writer I dealt with very courteou Called and set us an appointment for the first 5000 mike service of my Tacoma. Everyone from Receptionist to Service Writer I dealt with very courteous and willing to help in any way. Definitely will deal with Butler Toyota agin in the future. More

Oil change service Jerry always looks after me and my truck! Great service as always! He makes sure the work is done and in a timely manner. Thanks! Jerry always looks after me and my truck! Great service as always! He makes sure the work is done and in a timely manner. Thanks! More

Excellent Service I took my 2012 Tundra Crewmax in because the driver door would only lock manually. I had an appointment for 8:00 AM. My problem was diagnosed and repa I took my 2012 Tundra Crewmax in because the driver door would only lock manually. I had an appointment for 8:00 AM. My problem was diagnosed and repaired in an hour. I bought my Tundra brand new from Butler. Butler Toyota has performed all of my service work. Larry Cummings has been my go to Service advisor for several years. I highly recommend Butler Toyota! More