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Butler Toyota
Macon, GA
1,366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,366 reviews
November 15, 2017
In and out Was there less than two hours to pick out truck and sign papers and leave happy. It's the best experience ever I had buying a new vehicle. Was there less than two hours to pick out truck and sign papers and leave happy. It's the best experience ever I had buying a new vehicle. More
by Truck2017
Employees Worked With
M Lawrence, K Williams
Helpful November 15, 2017
Excellent sales and follow up service experience From start to finish, Butler Toyota has provided an amazing experience. They care to be helpful and transparent. Butler makes it easy to do business From start to finish, Butler Toyota has provided an amazing experience. They care to be helpful and transparent. Butler makes it easy to do business with them in every way. On top of that, they have made several verbal commitments to me that they have kept their word on every time- a trait not found with many or no other car dealerships or service providers. Thank you Butler. More
by LN
Employees Worked With
Michael Lawrence in sales and Sam in service
November 15, 2017
First time buying a car Wendy Hollis made my first time purchasing a vehicle so easy. I was very nervous and didn’t know what to expect but my daughter assured me i would be Wendy Hollis made my first time purchasing a vehicle so easy. I was very nervous and didn’t know what to expect but my daughter assured me i would be fine. Low and behold I was fine. Wendy was knowledgeable, professional and attentive to my needs. She understood my budget and quickly recommended the 2017 Toyota Corolla . I drove it and I loved it. I’ve recommended Wendy to my family and friends on their next purchase. More
by Ceneva52
Employees Worked With
Wendy Hollis & Greg Williams
November 15, 2017
Exceptional service Brian was my service manager. We ran into an odd problem with my truck- and he bent over backwards to get it fixed correctly - i had to have a rental Brian was my service manager. We ran into an odd problem with my truck- and he bent over backwards to get it fixed correctly - i had to have a rental car for a few days (x2) and he was very gracious about that. The problem was solved and I was happy. More
by Tracy Ryan
Employees Worked With
Brian in service and Dan was the mechanic
October 06, 2017
great will come back again and send others here it has been a great i have enjoyed working with KENDRA WILSON Excellent service and extra polite..Love HER and the way she does business. I would def it has been a great i have enjoyed working with KENDRA WILSON Excellent service and extra polite..Love HER and the way she does business. I would defiently recommend her to others. 5 STARS Kendra..THANK YOU More
by ToyotaGirl
Employees Worked With
Kendra Wilson
September 05, 2017
Excellent Service Mark Patrick did a superb job introducing my wife and I I to our two new cars. We bought one Camry on Tuesday and came back for another one on Saturd Mark Patrick did a superb job introducing my wife and I I to our two new cars. We bought one Camry on Tuesday and came back for another one on Saturday. We were very pleased with the time he took to show us all the features, George McCommon More
by G.M.
Employees Worked With
Mark Patrick
August 22, 2017
Highly recommend choosing this dealership! They have awesome staff members and are willing to work with you in hopes of getting the best deal they can give you! Ask fo choosing this dealership! They have awesome staff members and are willing to work with you in hopes of getting the best deal they can give you! Ask for Ja-mari to help you with purchasing your vehicle, he was awesome and helped me to get exactly what I wanted! More
by Annatanner
Employees Worked With
Ja-mari, Kevin
April 24, 2017
Finance Manager Decptive Techniques The Finance Manager was using techniques to raise the valve of the car that were clearly Deceptive trying to take advantage of a first time car buyer. The Finance Manager was using techniques to raise the valve of the car that were clearly Deceptive trying to take advantage of a first time car buyer.. 1) I was told by the Finance Director that the Bank would not finance the car unless I bought the extended warranty on the used car. I call the Banking institution and they clearly told me that was not the case that I didn't need a warranty to finance the car... 2.) When asked to remove the warranty from the car the Finance Director told it would not change the price only he would not included the warrantee and still charge me the full price of the contract without the warrantee with the addition cost of the warrantee included in the price... 3) The Finance Manager told me that they had to charge a higher price then the car was worth to be sure that they could have a higher profit margin to cover the dealer overhead cost to do business... I told him he was cheating honest customers and taken revenue from not only the dealership but from the sales staff... No way to run a business allowing a person to ruin or tarnishes it's reputation More
by Tinman
Employees Worked With
Courtney Hamiltom
April 03, 2017
New Purchase In the purchase of my new Toyota, at Butler Toyota, I was helped by Brandon Lee and Michael ?Williams, both were very helpful and professional. I had In the purchase of my new Toyota, at Butler Toyota, I was helped by Brandon Lee and Michael ?Williams, both were very helpful and professional. I had a nice experience at the dealership and will return, also recommending Brandon and Michael to others looking to purchase a vehicle. More
by newcar321
Employees Worked With
Brandon Lee , Michael ?Williams
April 02, 2017
Great experience! Zach was an awesome salesman. He help me get the car that I wanted with better terms than I expected. He went out of his way to be helpful. Sat in the Zach was an awesome salesman. He help me get the car that I wanted with better terms than I expected. He went out of his way to be helpful. Sat in the car with me, showed me how to use the controls, even programmed my iPhone into the car for me. I had a rent car since my previous car had been destroyed. He told me to take my new car home and he would return the rent car for me the next day. Awesome guy!!! More
by Jack
Employees Worked With
Zach
