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Butler Toyota
Macon, GA
1,368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,368 reviews
February 09, 2017
Excellent service by an excellent ASM, and excellent techni Brought my rare Panoz Esperante to Jerry for a basic oil change, and checkover. Jerry was extremely helpful, and advised me that my carbon ceramic br Brought my rare Panoz Esperante to Jerry for a basic oil change, and checkover. Jerry was extremely helpful, and advised me that my carbon ceramic brakes were starting to wear excessively, and the Michelin Pilot Cup GT3 tires were wearing excessively. He fully understood that I needed to get back on the track, so we would reschedule at a later date in the off-season. He informed me that the technician working on my vehicle had previously experience as a race driver, and pit crew member. Jerry, his technician, and his years of experience eased my tensions of bringing such an unusual vehicle to Butler Toyota. Thank you. More
by Jeremy Smith
Employees Worked With
Jerry Turner, Tech 9060
Helpful February 03, 2017
Good service I had an oil change and rotated my tires for a reasonable price. Everyone was friendly and the wait was not long for the service. I had an oil change and rotated my tires for a reasonable price. Everyone was friendly and the wait was not long for the service. More
by Tammy123
Employees Worked With
Larry
January 30, 2017
New Car Purchase Great experience, no hassles-the salesperson, Wendy at Butler Toyota, was very professional, knowledgeable, courteous, and helpful with the purchase o Great experience, no hassles-the salesperson, Wendy at Butler Toyota, was very professional, knowledgeable, courteous, and helpful with the purchase of my new Camry. This was the second time she was my salesperson since my 2003 purchase and she made me feel comfortable through the entire process. The staff was nice as well. Great dealership to go to for a great purchase experience. Satisfied customer More
by Dora Collins
Employees Worked With
Wendy Hollis
January 21, 2017
Where there is a Will Looked high and low for specific vehicle in fl/ga area. I live in Atl. And found it in Macon. Will accurately described condition of vehicle, we cam Looked high and low for specific vehicle in fl/ga area. I live in Atl. And found it in Macon. Will accurately described condition of vehicle, we came to financial agreement and he had it delivered to me in Atl. Very satisfied! More
by Avalon Buyer
Employees Worked With
Will Peters
January 14, 2017
Buying Experience Staff was very courteous, professional, and helpful from the greeting when we walked in the door until the final sales paperwork was signed. It was o Staff was very courteous, professional, and helpful from the greeting when we walked in the door until the final sales paperwork was signed. It was obvious that this dealership is customer service oriented which made the process less stressful. I look for how businesses treat their customers and will pay more for great customer service. Every member of my sales team made sure we were taken care of from start to finish. Butler Toyota should be proud to have these men on their sales force. I would recommend this dealership and sales team to anyone wishing to purchase a vehicle. More
by wuffffff
Employees Worked With
Tyler Lowe, Kevin Williams, Courtney Hamilton
January 10, 2017
Service Received My overall experience was great. The finance manager and the salesperson were both friendly and very patient with me since they were dealing with a ve My overall experience was great. The finance manager and the salesperson were both friendly and very patient with me since they were dealing with a very leery customer in me. I haven't purchased a car in over twenty years, and I appreciate the time that was invested in me in regards to me making this purchase. I plan to purchase another car from Butler Toyota in the future. More
by Twinklebell
Employees Worked With
Wendy Hollis, Greg Williams
January 06, 2017
Service Advisor My service advisor, Larry Cummings, has helped me for years and always greets me and gets the work done in a timely manner. I also appreciate the cle My service advisor, Larry Cummings, has helped me for years and always greets me and gets the work done in a timely manner. I also appreciate the cleanliness of the entire building! More
by James123
Employees Worked With
Larry Cummings
December 29, 2016
Service Review Great job as usual. Everyone is very helpful. Larry always does a great job. He is very informative, respectful and friendly. I will continue to u Great job as usual. Everyone is very helpful. Larry always does a great job. He is very informative, respectful and friendly. I will continue to use this dealership for my vehicles. More
by jennyjs
Employees Worked With
Larry Clements
December 20, 2016
Very good experience and pleased with the work. I am very happy with my experience, especially working with Brian Hatfield. He was friendly and had a good attitude. He made me feel welcome and was I am very happy with my experience, especially working with Brian Hatfield. He was friendly and had a good attitude. He made me feel welcome and was very respectful about my "accident". More
by shirley3540
Employees Worked With
Brian Hatfied- was very friendly, nice attitude, respectful and kept me informed.
December 18, 2016
Oil change and rotation I dropped my wife's car off at Butler Toyota for and oil and filter change and a tire rotation. The car was ready quickly and the car was returned cl I dropped my wife's car off at Butler Toyota for and oil and filter change and a tire rotation. The car was ready quickly and the car was returned clean with no oily hand or footprints in the interior. We are very happy with the service we receive from Butler and our service writer, Jason Harris. More
by Wolf
Employees Worked With
Jason Harris
