Butler Toyota

tacoma service Awesome experience. Very friendly. Very helpful. Very accommodating. The set up of the dealer ship is very nice and the shuttle is a wonderful serive Awesome experience. Very friendly. Very helpful. Very accommodating. The set up of the dealer ship is very nice and the shuttle is a wonderful serive. More

Great! My Highlander is the fifth automobile I have bought from this dealership. Troy has been my sales person at least three times. The people are very cour My Highlander is the fifth automobile I have bought from this dealership. Troy has been my sales person at least three times. The people are very courteous and the service has always been wonderful. Troy is magnificent, courteous, and knowledgeable in his area of expertise. More

Virginia and Susan are the BOMB.COM After dreading the actual event of dealing with used car sales people for months, I could wait no longer to make my purchase. My daughter-in-law bough After dreading the actual event of dealing with used car sales people for months, I could wait no longer to make my purchase. My daughter-in-law bought her car from Butler Lexus next door and had nothing but great things to say about them. She gave the receptionist a heads up that I wouldn't tolerate a pushy salesperson upon our arrival. Virginia was the answer to ALL my concerns about just walking on a car lot. She was friendly, knowledgeable, and put me at ease. Her goal seemed simple: to help me find MY car at a price I could afford. She stated repeatedly she wanted me to have a car I would love, not just on the day or week of purchase but every day that I drive it. She took time to look through the database to find cars that fit my requirements and wasn't pushy and didn't try to sway me away from my desires or price point. She was extremely personable and professional. When I had questions about servicing my "new" car, Susan answered all of them at a level I could understand without talking down to me. I would happily give Butler Toyota all fives in the ratings but realistically, nothing is perfect and while my price was awesome who wouldn't take a better deal if one is available. The purchase price was great. I can't say enough good things about my experience with the Macon Butler dealership and Virginia earned my future car purchasing business and Susan earned my service department business. Had I known my experience would have bee this great, I would have made my purchase MONTHS ago! More

Service Experience I have been knowing and dealing with Jerry Turner for many years now. He is a key reason for me doing business with Butler Toyota. I have been knowing and dealing with Jerry Turner for many years now. He is a key reason for me doing business with Butler Toyota. More

Comfortable setting It did not hurt that I did a rather lengthy search on the web several weeks before deciding. I knew what I wanted. I knew that Butler Toyota had it It did not hurt that I did a rather lengthy search on the web several weeks before deciding. I knew what I wanted. I knew that Butler Toyota had it and I was ready financially. I emailed Sunday night and had a response early Monday morning. Since the dealer ship is about 56 miles from home I knew that I would not know anyone there, however I found the sales person who answered was from my town and comuted daily. She was able to give me the quickest way and I decided to go. There was no pressure. It was a comfortable enviroment. Needless to say I am happy with my purchase. I can't leave without saying if it had not been for kindness of the personnel at Toyota in Dansville, Va in 2010 I may have not considered Toyota since it is so far from home. It was because of their support after my 2006 Honda Civic broke down for the 2nd time while on a trip. They helped turn a terrible situation into a pleasant time for my family with a great deal on a new Corolla. By the way I will be giving my grandson the Corolla as a graduation gift. He will have the opportunity to know the Toyota quality first hand early in life. Please give Butler Toyota and Dansville's Toyota a big bonus!!! More

New Tires Bought new tires and had them installed. The ride is better than when it was new. I will definitely return to this dealership in the future. Bought new tires and had them installed. The ride is better than when it was new. I will definitely return to this dealership in the future. More

Feedback Susan handled our service (recall) very professionally. She also handled my questions about the remote battery, navigation system, and the door lock/u Susan handled our service (recall) very professionally. She also handled my questions about the remote battery, navigation system, and the door lock/unlock programming quite well. Our overall experience was quite pleasant. We are considering switching our main business from Albany and Columbus to Macon, even though it is several miles farther from our residence. More

New Car Staff was very friendly and service was quick. I was able to come in and process the paperwork fast which was important since I was under time constra Staff was very friendly and service was quick. I was able to come in and process the paperwork fast which was important since I was under time constraints. Thanks! More

Great service center Great service every time! I make appointments for oil changes and I'm out in an hour. Phil is very nice and courteous. The lounge area is nice, bathro Great service every time! I make appointments for oil changes and I'm out in an hour. Phil is very nice and courteous. The lounge area is nice, bathrooms are clean. More

Troy Stephens / Exemplary Sales Manager The best experience possible. I will refer Troy Stephens and Butler Toyota to my friends. Troy went above and beyond to ensure an exceptional experien The best experience possible. I will refer Troy Stephens and Butler Toyota to my friends. Troy went above and beyond to ensure an exceptional experience. More