Butler Toyota

They are always efficient, kind, and clear. I never feel as though I am being taken advantage of. I feel confident that my car is in great shape. as though I am being taken advantage of. I feel confident that my car is in great shape. More

VERY EFFICIENT SERVICE THEY QUICKLY DID ALL NECESSARY SERVICE AND MAINTAINCE THAT WERE SCHEDULED AND GOT ME BACK ON THE ROAD, SINCE IT WAS MY WFIE AND I WEDDING ANNIVERSAR THEY QUICKLY DID ALL NECESSARY SERVICE AND MAINTAINCE THAT WERE SCHEDULED AND GOT ME BACK ON THE ROAD, SINCE IT WAS MY WFIE AND I WEDDING ANNIVERSARY More

Excellent! Jerry has always been my 2 go person whenever I need services pertaining to my truck. Jerry is very knowledgeable and has excellent customer services. Jerry has always been my 2 go person whenever I need services pertaining to my truck. Jerry is very knowledgeable and has excellent customer services. He listens well to all that I have to say. I recommend Jerry for all your car needs & services. More

Excellent, exceptional, and thorough, knowledgeable, and able to communicate efficiently and on customer level. Always makes sure all questions are answered for all customers satisfaction. able to communicate efficiently and on customer level. Always makes sure all questions are answered for all customers satisfaction. More

Words cannot describe the level of professionalism and customer care of this dealership. I would like to especially mention Brian from service and Patrick from sales. They are just wonderful to work with. customer care of this dealership. I would like to especially mention Brian from service and Patrick from sales. They are just wonderful to work with. Their level of knowledge and caring is unsurpassed. You are not just another person with them. They truly care. More

Brian has great customer service . We love him! That's why we use the service Dept. Because we love Brian! He does a great job and is always there to help!!! Great Service That's why we use the service Dept. Because we love Brian! He does a great job and is always there to help!!! Great Service More

Great customer service, Brian and Megan were outstanding. Brian answered every question that I presented to him and referred me to Automotion for a keyless entry for my daughter Camry. Brian answered every question that I presented to him and referred me to Automotion for a keyless entry for my daughter Camry. More

Quick Timely Service They always do a great job and treat you right. Talk to Larry in service and he will make sure your vehicle is all good. They always do a great job and treat you right. Talk to Larry in service and he will make sure your vehicle is all good. More

Dishonest Service Was in the market for a Tacoma and found exactly what I was looking for at Butler Toyota. The dealership had good reviews, so I put my trust in the sa Was in the market for a Tacoma and found exactly what I was looking for at Butler Toyota. The dealership had good reviews, so I put my trust in the salesman (big mistake). On Butler’s website, they claimed the truck has new tires. The tires on the Tacoma are not new. In fact, they are almost completely worn out. When I brought this up, salesman David Mullis claimed “we have no control over what CarGurus puts on their description.” Apparently, they don’t have control over their own descriptions either, because it was written on their own window sticker. When shown his own description, he claimed it as a “typo.” Also, the truck was supposed to come with a bed cover, but it was “blown away in a storm,” which I was never informed of prior to my arrival. There was no price adjustment for either the tires being worn, or the missing bed cover. Both of these features contributed to my original desire to purchase this vehicle. Buyer beware, especially if you are coming from a long distance, when you see your car in person you may not be getting all that their website claims that you are, and they do not seem to care about that. At the very least, David Mullis should not be trusted to do the right thing. More

Good experience wiyh Craig Ragin Craig was very knowledgable and professional.. he really knows his product. The dealership Got the car I wanted in one day. Fair pricing on new an Craig was very knowledgable and professional.. he really knows his product. The dealership Got the car I wanted in one day. Fair pricing on new and tradein. More