Butler Toyota

Friendly staff and nice atmosphere. Quick service. Everyone was helpful. Snack area to help make your wait bearable. Comfortable seating area. And you able to watch TV while you wait. Everyone was helpful. Snack area to help make your wait bearable. Comfortable seating area. And you able to watch TV while you wait. More

GREAT SERVICE Unfortunately I had used Lowe Toyota in Warner Robins - two or three times - for service on my 2006 Toyota Tacoma. The first time I used them to have Unfortunately I had used Lowe Toyota in Warner Robins - two or three times - for service on my 2006 Toyota Tacoma. The first time I used them to have the 70,000 mile service completed they sent me on my way after taking my money and supposedly doing the work properly. Well, the following day I drove my vehicle and the "check engine" light came on. Fortunately I was near their building so I pulled in and spoke with the Service Manager who took my vehicle into the service area. After about an hour I was informed that the "issue" had been corrected. When I aske what the "issue" was I was told that they had neglected to reconnect a hose, but they had fixed it. The next time I took my vehicle in for service I was told that I needed new tires, so I arranged to come back the next day to have the tires put on the vehicle. Tires were put on, and I was told my vehicle was ready. When I got into my vehicle and turned on the key I find that one of the "tire lights" was flashing. None were flashing when I left it in their hands. After some discussion, they determined that maybe they needed to find out why. Again they took my vehicle to their service area and after an hour, plus, they came back to me and told me that it was quitting time and that they still hadn't figured out the problem, that I needed to bring my vehicle back the next day and they would continue to see if they could find the problem. From what I was told when I brought it back, they never did diagnose the problem, something about them not having the necessary equipment. So, they just replaced the sensors. After driving the vehicle for a day or two, I was very dissatisfied with the tires, went back, they ordered different tires. When they got the tires in I had to go back to have them installed. They sent me on my way once again, the next day when I went to start my vehicle, the "tire light" came on and stayed on. I called them, wrote letter, got some cock and bull story and that is when I decided that while Lowe Toyota is about 1 mile or so from me, they were NEVER going to touch my vehicle again and I contacted Butler. They gave me an appointment to take my truck to them, they looked at the problem, fixed it, no charge, and I was on my way. When my vehicle needed servicing this time, and from now on, Butler Toyota will be my go-to service center. Thank you very much. More

Great service - Again ! This is the second card we have purchased with Rashod King - he is amazing ! Everyone at Butler was terrific. We will be back for your next purchase This is the second card we have purchased with Rashod King - he is amazing ! Everyone at Butler was terrific. We will be back for your next purchase ! More

Everyone I met at Butler Toyota did everything they could to help me. I especially commend Seletha Doston, Jason Cranford, and Patrick Parton for all their efforts. to help me. I especially commend Seletha Doston, Jason Cranford, and Patrick Parton for all their efforts. More

Blown away by the service team. First time having my Tacoma serviced here. Instantly had a feeling of true with the service folks. Nice place, too. I will be back. Tacoma serviced here. Instantly had a feeling of true with the service folks. Nice place, too. I will be back. More

Great job!! They take such good care of my car and don’t overdo it. I trust Jason completely. I wouldn’t go anywhere else overdo it. I trust Jason completely. I wouldn’t go anywhere else More

My advisor is Jason, "Great Customer Service" he's always willing to go the extra miles. When ever I have a question or concern he's always there to give advise. Thanks for caring! willing to go the extra miles. When ever I have a question or concern he's always there to give advise. Thanks for caring! More

JD Smith, you deserve an award (reward). You put my spare tire on preventing a major disaster if original had blown. You found me some great affordable tires, installed them and I'm good to go. Thank you so tire on preventing a major disaster if original had blown. You found me some great affordable tires, installed them and I'm good to go. Thank you so much!! More

This was a great experience as I arrived at my appointment on time and they took me right in everything and everyone was great done in 40 minutes.This was by far my best experience with a car chec appointment on time and they took me right in everything and everyone was great done in 40 minutes.This was by far my best experience with a car check up Thanks to all there More

Easy transaction. Everything was just exactly as I had been told. Brandon even introduced me to one of the service writer. I’m very pleased. been told. Brandon even introduced me to one of the service writer. I’m very pleased. More