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Butler Toyota - Service Center

Macon, GA

4.8
791 Reviews

791 Reviews of Butler Toyota - Service Center

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May 22, 2019

Always a pleasure doing business with Larry Cummings We have purchased Toyota's for the last 22 years from Butler Toyota. The first 12 twelve years we did not see the service managers as knowledgable or More

by Avalon2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry can't remember other names
May 27, 2019 -

Butler Toyota responded

Thank you for this great review and rating! We are happy that you've stayed loyal to us! Larry has been with us for many years and we hope he is with us for many more. Have a great Memorial day weekend!

May 20, 2019

Service Everything went very smoothly. Sam was very professional and personable. I have been to Butler twice and have been very pleased with all aspects bot More

by Dawgfan69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
May 22, 2019 -

Butler Toyota responded

Thank you for the 5 star rating! Sam is a great advisor to work with. We are beyond lucky to have him on our team. Thanks again and have a wonderful rest of your day!

May 10, 2019

First Class Service The service is always first class at Butler Toyota! Both, Sam McWilliams and Larry Cummings are exceedingly helpful and I couldn't be more pleased. More

by czjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam McWilliams
May 10, 2019 -

Butler Toyota responded

Thank you for this positive review! Have a great weekend.

May 09, 2019

Great customer service Brian is so awesome and welcoming everytime I come in to get my vehicle serviced. The staff is really kind and everyone is always smiling. More

by Reese17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian hatfield
May 10, 2019 -

Butler Toyota responded

Thank you for the review on our service department and Brian, Reese! We are glad you have had a great experience here with us. Thank you again for the review and have a wonderful rest of your day!

May 08, 2019

Truly Exceptional Customer Service I took my 2018 Camry in for an oil change and to have an update installed that was recently released by Toyota for the infotainment system. I was give More

by Paco1728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings, Matt Philmon, Jennifer Riggs, Mary Yaughn, McCall Fuller
May 08, 2019 -

Butler Toyota responded

Thank you for the positive review and 5 star rating! We're glad to hear that you were accommodated so well! Larry Cummings is a true gem here at Butler Toyota! Thank you again and have a wonderful rest of your day.

May 08, 2019

Great customer service. The service is great at Butler! Larry is my service consultant and I couldn't be more pleased. My Highlander Hybrid will be eleven years old next mont More

by Ollie'snana812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
May 08, 2019 -

Butler Toyota responded

Thank you for being such a loyal customer with us! We also appreciate the recommendation. Thank you and have a great rest of your day!

May 04, 2019

Brian is awesome! It is always a pleasure to deal with Brian. The work done as promised and very professional! I come back to deal with Brian. I did not purchase my More

by Dave S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hattfield
May 06, 2019 -

Butler Toyota responded

Thanks Dave! Brian is a great guy to work with! We're lucky to have him! Thanks for the review! We appreciate you. Have a wonderful rest of your day.

April 29, 2019

Oil Change/ New Tires The service on my visit was A-1 professional. I was explained in detail about my service and out fast. Thanks, Jerry! I am satisfied. More

by AA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
May 02, 2019 -

Butler Toyota responded

Thank you for this review! Please don't hesitate to come by for any more of your service needs!

April 28, 2019

Routine service I brought my 2006 RAV4 in for service and a check engine light. The service rep and team were very polite they took my information and explained what More

by Mpowers218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
May 02, 2019 -

Butler Toyota responded

We are so glad that the issue was resolved with your first initial visit to our service department. We know how frustrating it can be not be in the know with a check engine light! Thank you for being such a loyal customer with us for your past 3 visits.

April 27, 2019

Oil change Jerry was super nice. He returned my call in a timely manner & scheduled the oil change within my time frame. Will definitely return to Butler Toyota More

by AL & SUSAN'S PAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
May 02, 2019 -

Butler Toyota responded

Thank Al and Susan! We are behind happy that Jerry was able to get you guys in and out in a timely manner with us! Come back and see us anytime. We appreciate customers like you!

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