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Button CDJR

Kokomo, IN

Overview
Employees
Reviews
Vehicles
4.6
744 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 744 reviews

January 10, 2025

Feeling quite frustrated with Buttons as myself, along with numerous friends and family members, have been given the run around with the service dept. We’ve had to involve managers on more than one occasi More

by jboyce09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at mike.lupoi@drivechariot.com, and we'll be happy to assist you.

January 10, 2025

Shannon is amazing, she is one of the reason why I stay at that dealership.. I know that all the service managers will always take care of all my needs. More

by aperry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Button CDJR responded

Thank you for the kind words! We’re so glad to hear that Shannon and the service team have made such a positive impact on your experience. We truly appreciate your loyalty and look forward to continuing to take care of all your needs!

January 10, 2025

Garrett was very professional , pleasant and accommodating. Out Jeep grand Cherokee was returned in good shape. More

by gasser143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the wonderful feedback! We're glad to hear Garrett provided professional and accommodating service, and that your Jeep Grand Cherokee was returned in great shape. We appreciate your trust in us and look forward to assisting you again!

January 10, 2025

I appreciate the pickup and delivery service while at work. Hopefully they will continue to rebuild their reputation More

by scotra1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leckner
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Feb 17, 2025 -

Button CDJR responded

Thank you for sharing your feedback! We’re glad to hear you appreciated the pickup and delivery service. We’re committed to rebuilding our reputation and providing a better experience for all our customers moving forward. We truly value your support!

January 10, 2025

They were so kind and accommodating! We were. Easily transported were we needed to go while we waited. More

by ljewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the kind words! We're glad to hear our team was accommodating and made sure you had a smooth experience while you waited. We truly appreciate your feedback and look forward to assisting you again!

January 10, 2025

It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
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Mar 07, 2025 -

Button CDJR responded

Thank you for sharing your concerns. We're sorry to hear that your vehicle is still experiencing the same issues despite your visit. We truly value your feedback and want to ensure the problem is resolved. Please reach out to us so we can address the issue more thoroughly and get your vehicle back in top shape. Your satisfaction is important to us!

January 10, 2025

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

January 10, 2025

Very helpful kind and attentive to my needs. I will be going back for any more service. More

by slingshot143614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Button CDJR responded

Thank you for the great feedback! We're so glad to hear that our team was helpful, kind, and attentive to your needs. We truly appreciate your trust in us and look forward to assisting you with any future service!

January 07, 2025

It was very Easy to schedule an appointment . fast friendly service great communication. Knowledgeable staff More

by joanna.bultman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear that scheduling your appointment was easy and that you had a great experience with our fast, friendly service and knowledgeable staff. Clear communication and exceptional service are our priorities, and it’s great to know we met your expectations. We look forward to serving you again in the future!

January 07, 2025

My buying experience was simple. It was a pleasure to work with the sales team. More

by kj
Recommend Dealer
Yes
Employees Worked With
Allan Winburn
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Jan 08, 2025 -

Button CDJR responded

Thank you for your kind words! We’re thrilled to hear that your buying experience was simple and that working with our sales team was a pleasure. Providing a seamless and enjoyable experience is always our goal. We appreciate your feedback and look forward to assisting you again in the future!

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