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Button CDJR

Kokomo, IN

4.6
1,067 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 1,067 reviews

November 17, 2025

Bought a brand new Durango that had issues the body shop was going to fix. They were poor at best and the body shop manager Robbie said other vehicles left there looking worse than mine. I will never take m More

by csmithhisler
Recommend Dealer
No
Employees Worked With
Mari Whaley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mari Whaley
Dec 22, 2025 -

Button CDJR responded

Hi, I believe this review was for our Collision Center, which is part of our company, but not Button itself. I have forwarded this information over to the GM of that location, Joe Ealy. Can you please email him at joseph.ealy@drivechariot.com for further information?

November 17, 2025

Buttons has an amazing service dep. Eveyone is very professional. The work they do is always right on. More

by ricgal58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Button CDJR responded

Thank you for the review! We are glad you always have a good experience with us!

November 17, 2025

They are completely customer oriented and do everything they can to insure the customer is always right. I have been very pleased with Shannon's knowledge and expertise about her job and representing Butto More

by gbbrittain
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Button CDJR responded

Wow! Thank you so much for the review! We are glad you enjoyed your experience!

November 17, 2025

Lug nut fell off my vehicle damaged my rim coltan Said i cost him $500.00 because of my review.. If yore service department will not take accountability for poor service and blames customers for calling More

by toddven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 14, 2025

Issues being addressed were not resolved due to unable to repeat them. The infotainment issue is still ongoing periodically and needs to be addressed. More

by culpy1962
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dillman
Nov 17, 2025 -

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 11, 2025

Great service got my car in earlier than expected. Garret was awesome to deal with More

by L.NEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Button CDJR responded

We are happy to hear this! Thank you for the 5-star review!

November 11, 2025

Convenient. Me expectations. I am satisfied with the service and the professionalism that I receive from Buttons More

by jmgadberry
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garritt Stryker
Nov 12, 2025 -

Button CDJR responded

We are happy to hear you were satisfied with your service! Thank you for the 5-star review!

November 11, 2025

The service center is the best. Always do an outstanding job. I would highly recommend them. More

by cliffdecker37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Button CDJR responded

We are happy to hear you always have a good experience with our service department! We appreciate your 5-star review, means a lot to us!

November 10, 2025

Button Service was great. They got me in, and kept me updated. I would highly recommend Shannon and Button !! More

by whodey93
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dillman
Nov 12, 2025 -

Button CDJR responded

Thank you for the amazing review! We appreciate you!

November 09, 2025

Timely scheduling & fast, efficient service vehicle while waiting for vehicle to be serviced. Detailed, comprehensive status report. Attention to taking care with vehicle. (Miss having the "Drive-up Express" More

by jfb77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Button CDJR responded

Thank you for the feedback! We appreciate the 5-star review!

Nov 12, 2025 -

Button CDJR responded

^ We still offer walk-in appointments, but if you prefer to schedule you can do so online!

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