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Button CDJR

Kokomo, IN

Overview
Employees
Reviews
Vehicles
4.7
699 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 699 reviews

January 20, 2025

The only complaint I had was how long it took to complete the oil change. We checked in at 3:45 and out at 5:00. I’ve been here before and never waited that long. More

by lonniejohnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you for your feedback! We truly appreciate you bringing this to our attention. We're sorry for the extended wait time during your oil change, as we know your time is valuable. We'll work on improving our process to ensure quicker service in the future. We hope to provide a better experience next time, and we appreciate your continued trust in us!

January 20, 2025

They did a good fast job and did great work and was very respectful and nice and did wonderful job and got me as soon as it was done More

by djack19668416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear you had a great experience with us. It's awesome that you felt well taken care of and that the job was done quickly and with quality. We really appreciate your kind words and hope to work with you again in the future!

January 20, 2025

The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

January 20, 2025

These guys always put customers first. Jada went above and beyond for my oil change. Made the process convenient. Thanks for the shuttle ride and delivery of my Jeep Grand Cherokee L. More

by connert850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Button CDJR responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Jada went above and beyond to make your oil change experience convenient. It’s also great to know you enjoyed the shuttle ride and delivery of your Jeep Grand Cherokee! We always aim to provide top-notch service and are so glad you had a great experience. We look forward to assisting you again in the future!

January 20, 2025

Fast and satisfying and friendly I would have more repairs done and button motors Add oil changes and rotation of tires More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Button CDJR responded

Thank you for the great feedback! We’re glad to hear that your experience was fast, satisfying, and friendly. We look forward to helping you with future repairs and services!

January 20, 2025

I waited additional 40min for someone to pull up my truck after service was done. More

by Kaitlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Button CDJR responded

Thank you for your feedback, and we apologize for the wait. We understand how frustrating that must have been, especially after your service was completed. We’ll work on improving our process to ensure that this doesn’t happen again. We appreciate your patience and hope to provide a smoother experience next time!

January 18, 2025

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
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Feb 21, 2025 -

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 18, 2025

Good work and communication so far. I'll be back to have some more work done. More

by Allout06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin
Report | Print
Feb 21, 2025 -

Button CDJR responded

Thank you for the positive feedback! We're glad to hear that you're happy with the work and communication so far. We look forward to having you back for any future service needs. See you soon!

January 17, 2025

Once I pulled up they already knew I was scheduled to come in and had me in and out in no time flat. Loved my service More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lechner, Erika Tobin
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Feb 21, 2025 -

Button CDJR responded

Thank you for the great feedback! We're so happy to hear that your service was quick and seamless. It’s always our goal to make things as easy as possible for our customers. We’re glad you loved your experience and look forward to serving you again soon!

January 17, 2025

Good service Got my truck done in a timely manner She kept posted on the progress on my truck. More

by pgreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're so glad to hear that the service was timely and that you were kept informed throughout the process. We appreciate your feedback and look forward to assisting you again with your truck in the future!

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