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Button CDJR

Kokomo, IN

Overview
Employees
Reviews
Vehicles
4.6
1,067 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 1,067 reviews

December 30, 2024

I was very pleased with the timing and speed of my visit the crew was very pleasnt and efficient More

by William.whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We're so glad to hear that you were pleased with the timing and speed of your visit. Our team strives to be both pleasant and efficient, and we're happy that we met your expectations. We look forward to assisting you again in the future!

December 30, 2024

I scheduled an appointment and had to wait an hour and a half. Pulled up to service door waiting for door to open. But older lady was to busy. Got out of truck and went in. She asked if I had an appointmen More

by Troy Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your experience, and we apologize for the inconvenience and frustration caused during your visit. It’s unacceptable that you had to wait so long and deal with unnecessary delays when you arrived for your scheduled appointment. We understand how frustrating it must have been to have to walk inside for the door to be opened when you were already in front of the service area. We’ll address this with our team to ensure better communication and more efficient service for future visits. Your time is valuable, and we appreciate your patience. We hope to provide a smoother experience next time you visit.

December 30, 2024

The dealership is phenomenal, service always does a great job, no complaints what so ever. More

by chris.henn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt, Matthew Yero, Erika Tobin
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Jan 08, 2025 -

Button CDJR responded

Thank you for your fantastic feedback! We're thrilled to hear that you consistently have a great experience with our dealership and service team. Your satisfaction is our top priority, and we're grateful for your trust and loyalty. We look forward to continuing to serve you with the same excellent service in the future!

December 29, 2024

We were told by the salesman who sold us the car that we should pay extra for wheel and tire warranty. They explained that it would cover new tires and fresh paint for our black rims whenever needed. We too More

by jfrieden721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Button CDJR responded

We take your concerns seriously and will review this situation internally to ensure that future customers are given accurate information. We would appreciate the opportunity to further discuss this matter and see if there’s a way to make it right for you. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction. Please reach out to mike.lupoi@drivechariot.com and kim.bush@drivechariot.com for further information into this.

December 29, 2024

They make a lot of prices they don’t keep. But they do a good job More

by jfrieden721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
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Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We’re glad to hear that you’re happy with the quality of the service, but we’re sorry to hear about the concerns regarding pricing. Transparency is important to us, and we will address this issue with our team to ensure that the prices we provide are clear. We appreciate your loyalty and hope to provide a more seamless experience in the future. Thank you for bringing this to our attention!

December 29, 2024

Shaelah helped me with my first Jeep lease a few years ago, and she just helped me for a second time with a new Jeep lease that I love! The experience was pleasant and she went above and beyond with her c More

by sam.renee109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaelah Lott
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Jan 08, 2025 -

Button CDJR responded

Thank you for your wonderful review! We’re so happy to hear that Shaelah made both your first and second Jeep lease experiences so positive. Her dedication to clear communication and making things happen quickly is truly appreciated, and we’re glad to know she’s the reason you’ll keep coming back to Button. We look forward to assisting you again in the future and helping you with all your vehicle needs!

December 28, 2024

It was a great experience trading in my vehicle and getting another vehicle that fitted my needs. More

by berk5782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Belt, Shaelah Lott
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Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your great experience! We're thrilled to hear that trading in your vehicle and finding one that fits your needs went smoothly. Providing the perfect match for our customers is always our goal, and we’re glad we could do that for you. We look forward to assisting you again in the future!

December 27, 2024

The shop was clean. Everyone was very polite. The employees seemed very hard working to compete their tasks and job duties. More

by dano5288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaelah Lott
Report | Print
Dec 27, 2024 -

Button CDJR responded

Thank you for your thoughtful review! We're glad you noticed our clean shop and appreciated the politeness and dedication of our team. We take pride in maintaining a professional environment and ensuring our employees work hard to provide excellent service. We look forward to serving you again!

December 25, 2024

Garritt, Shannon and the service center are the only reason me and my family shop at Buttons More

by humberto11393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Button CDJR responded

Thank you for your heartfelt feedback! We’re honored that Garritt, Shannon, and our service center have earned your trust and loyalty. It means so much to us that they’ve made such a positive impact on you and your family’s experience. We truly value your continued support and look forward to serving you again at Button!

December 25, 2024

The dealership employees were very professional,very nice and extremely knowledgeable. I’m glad I chose Charriot More

by kendunnuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Button CDJR responded

Thank you for your kind words! We’re so glad to hear that our team at Charriot made such a positive impression with their professionalism, friendliness, and knowledge. We're honored that you chose us, and we look forward to continuing to provide you with exceptional service in the future!

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