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Button CDJR

Kokomo, IN

Overview
Employees
Reviews
Vehicles
4.7
695 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 695 reviews

January 01, 2025

My car has been in the dealership shop for the same problem 5 times. Garrett paid close attention to what I told him. So far it is doing fine. More

by Munchkin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that Garritt took the time to listen closely and address your concerns. We understand how frustrating it can be to deal with recurring issues, and we’re happy to know that the solution is working well so far. Your satisfaction is important to us, and we appreciate your trust in Garritt and our team. If you need anything further, please don’t hesitate to reach out.

December 31, 2024

Good selection of vehicles. Friendly knowledgeable helpful sales and finance staff. Reassuring about any future service or recalls vehicles may need. So I bought 2 Wranglers in More

by dieslpower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your fantastic experience! We’re so happy to hear that our team provided you with friendly, knowledgeable, and helpful service, and that you felt reassured about any future service or recalls. Congratulations on your two new Wranglers! We truly appreciate your trust in us and look forward to assisting you again whenever you need.

December 31, 2024

Very friendly atmosphere very quickly got my vehicle in and without long waiting very efficient More

by William.whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your kind review! We’re thrilled to hear that you experienced a friendly atmosphere and efficient service. Getting your vehicle in quickly and minimizing wait time is always our goal, and we're glad we were able to meet your expectations. We look forward to serving you again in the future!

December 31, 2024

They didn't do the job as I asked so I had to bring it back a different day to get the job completed correctly More

by redmonbrian
Recommend Dealer
No
Employees Worked With
Erika Tobin, Erika Tobin
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Jan 02, 2025 -

Button CDJR responded

We sincerely apologize for not completing the job as requested during your initial visit. This is not the level of service we aim to provide, and we understand how frustrating it must have been to have to return on another day. We appreciate your patience, and we will be addressing this internally to ensure better attention to detail moving forward. Thank you for bringing this to our attention, and we hope to provide you with a more seamless experience in the future.

December 30, 2024

Erica was friendly and courteous as was the gentleman who greeted me. Service work was handled timely.! Waiting area was clean. Enjoyed the amenities while waiting. More

by apko11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
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Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We’re so glad to hear that Erica and our team made you feel welcome and provided courteous service. It’s great to know that the service was completed in a timely manner and that you enjoyed the amenities in our clean waiting area. We appreciate your feedback and look forward to serving you again!

December 30, 2024

Scheduling was quick and effortless. Service time was acceptable and quick. Friendly and helpful staff. More

by puromaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear that scheduling was quick and easy, and that you experienced efficient service. Our team strives to provide friendly and helpful assistance, and we're happy to know we met your expectations. We look forward to serving you again in the future!

December 30, 2024

Great customer service. Thorough and complete work by the technician. Suggested more items to be done but did not push. More

by melissanpruett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your thoughtful review! We’re so glad to hear that you experienced great customer service and thorough, complete work from our technician. It’s important to us that we provide helpful suggestions without pressure, and we’re happy that our team made a positive impression. We look forward to assisting you again in the future!

December 30, 2024

They are awesome they have always taken care of us in a prompt and professional way More

by kennyworden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your amazing feedback! We’re so happy to hear that we’ve consistently taken care of you in a prompt and professional manner. Your satisfaction is always our top priority, and we appreciate your trust in us. We look forward to continuing to serve you in the future!

December 30, 2024

Jada always does such a great job! She’s quick to respond and quick to get me in! More

by jess031988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your kind words! We’re so glad to hear that Jada consistently provides excellent service by responding quickly and getting you in without delay. We truly appreciate your feedback and look forward to continuing to serve you in the future!

December 30, 2024

I was very pleased with the timing and speed of my visit the crew was very pleasnt and efficient More

by William.whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We're so glad to hear that you were pleased with the timing and speed of your visit. Our team strives to be both pleasant and efficient, and we're happy that we met your expectations. We look forward to assisting you again in the future!

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