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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
571 Reviews

571 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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June 08, 2025

Shannon has taken very good care of me and my family for years. Would not think of going anywhere else because of her. More

by torryhunsberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daulton Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Shannon is OK. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do. More

by bevapugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Clarke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I’ve always had good service & customer service. Would highly recommend to others. Always satisfied. More

by herring.anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

I didn't realize you needed to schedule oil changes now. Garritt fit me in and I was very thankful. More

by cd.rich
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garritt Stryker
June 06, 2025

Shannon does a wonderful job I like that they pick my truck up at work More

by jharrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Button CDJR responded

Thank you for the positive information. Shannon is great! Please let us know what we can do to receive a 5-star review next time!

June 05, 2025

The service was quick and kept me informed they did a good job very nice people More

by mikesoftball123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

June 04, 2025

Jada always does a great job with customers and is always very pleasant and helpful. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

June 04, 2025

Very nice and alwaysprompt. They either texted me or call me to let me know what was going on with my car. More

by Cindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

June 03, 2025

Nothing I requested to be fixed was fixed and this was the 2nd time my car was in the shop More

by Cblaskowski89
Recommend Dealer
No
Employees Worked With
Kolton Sandefur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolton Sandefur
Jun 06, 2025 -

Button CDJR responded

Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information.

June 02, 2025

Every time I visit you the service is excellent, professional, helpful and friendly. I can ask as many questions as I need and you find the answer for me plus is a place that I can trust and that ma More

by mariel.gentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees at this particular location are excellent.
Jun 06, 2025 -

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

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