Button Chrysler Jeep Dodge Ram - Service Center

Jada did an excellent job of keeping me informed and updated the entire time I was there. updated the entire time I was there. More

Took my 2015 wrangler in for a hard shift. I’ve owned this Jeep for approximately 4 months, over the last month it’s began to shift hard. Mind you I bought my Jeep with a lift and 33” tires on I’ve owned this Jeep for approximately 4 months, over the last month it’s began to shift hard. Mind you I bought my Jeep with a lift and 33” tires on it - when purchased I bought an extended warranty on it through a third party. Garritt S. Says he test drove it and shifts “slightly hard” and said that due to the tires, lift and tread depth that was what was causing my hard shift. At this point I’m thinking with a diagnosis there would be a solution to the problem, however according to Garritt S. There was nothing that could be done. Garrit told me nothing I didn’t already know. There should always be a solution to a problem. That’s how a company continues to make money and that’s how you fix a customer’s wants/needs. I don’t think anyone would want to be be told that the vehicle they bought 4 months ago that already had the lift and tires installed that nothing could be done and you’ll just have to deal with the “slightly hard” shifting. I’m no technician but from my understanding , the Jeep would need a regear. Thank you button for taking my $150 for a xxxxxxxx diagnose. I can guarantee I’ll never be back for any type of business. More

My car has been in the dealership shop for the same problem 5 times. Garrett paid close attention to what I told him. So far it is doing fine. problem 5 times. Garrett paid close attention to what I told him. So far it is doing fine. More

My salesman Mark Carroll is a great guy and went above and beyond to make our car buying experience easy and pleasant. Ask for Mark id you are buying a car. and beyond to make our car buying experience easy and pleasant. Ask for Mark id you are buying a car. More

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They didn't do the job as I asked so I had to bring it back a different day to get the job completed correctly back a different day to get the job completed correctly More

I scheduled an appointment and had to wait an hour and a half. Pulled up to service door waiting for door to open. But older lady was to busy. Got out of truck and went in. She asked if I had an appointmen half. Pulled up to service door waiting for door to open. But older lady was to busy. Got out of truck and went in. She asked if I had an appointment. I said yes, then she asked me to pull truck in. Couldn't open bay door till I walked all the way in. Smh More

I didn't realize I needed an appointment for the quick lube oil change. But Garritt as always was super helpful and got me quick. Service was fast and the Winter check items were gone over. lube oil change. But Garritt as always was super helpful and got me quick. Service was fast and the Winter check items were gone over. More

Erica was friendly and courteous as was the gentleman who greeted me. Service work was handled timely.! Waiting area was clean. Enjoyed the amenities while waiting. greeted me. Service work was handled timely.! Waiting area was clean. Enjoyed the amenities while waiting. More

Scheduling was quick and effortless. Service time was acceptable and quick. Friendly and helpful staff. Service time was acceptable and quick. Friendly and helpful staff. More