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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
671 Reviews
Call Service Center (765) 553-6861

671 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 30, 2024

They are awesome they have always taken care of us in a prompt and professional way More

by kennyworden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt
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Jan 08, 2025 -

Button CDJR responded

Thank you for your amazing feedback! We’re so happy to hear that we’ve consistently taken care of you in a prompt and professional manner. Your satisfaction is always our top priority, and we appreciate your trust in us. We look forward to continuing to serve you in the future!

December 30, 2024

Fast, convenient, respectful no xx went right to it to get it done . 5 stars More

by troystage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast, convenient, and respectful service. We always aim to get the job done efficiently while making sure you’re well taken care of. We truly appreciate your 5-star rating and look forward to serving you again!

December 30, 2024

Jada always does such a great job! She’s quick to respond and quick to get me in! More

by jess031988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Button CDJR responded

Thank you for your kind words! We’re so glad to hear that Jada consistently provides excellent service by responding quickly and getting you in without delay. We truly appreciate your feedback and look forward to continuing to serve you in the future!

December 30, 2024

Great customer service. Thorough and complete work by the technician. Suggested more items to be done but did not push. More

by melissanpruett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Button CDJR responded

Thank you for your thoughtful review! We’re so glad to hear that you experienced great customer service and thorough, complete work from our technician. It’s important to us that we provide helpful suggestions without pressure, and we’re happy that our team made a positive impression. We look forward to assisting you again in the future!

December 29, 2024

They make a lot of prices they don’t keep. But they do a good job More

by jfrieden721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
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Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We’re glad to hear that you’re happy with the quality of the service, but we’re sorry to hear about the concerns regarding pricing. Transparency is important to us, and we will address this issue with our team to ensure that the prices we provide are clear. We appreciate your loyalty and hope to provide a more seamless experience in the future. Thank you for bringing this to our attention!

December 29, 2024

We were told by the salesman who sold us the car that we should pay extra for wheel and tire warranty. They explained that it would cover new tires and fresh paint for our black rims whenever needed. We too More

by jfrieden721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Button CDJR responded

We take your concerns seriously and will review this situation internally to ensure that future customers are given accurate information. We would appreciate the opportunity to further discuss this matter and see if there’s a way to make it right for you. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction. Please reach out to mike.lupoi@drivechariot.com and kim.bush@drivechariot.com for further information into this.

December 27, 2024

The shop was clean. Everyone was very polite. The employees seemed very hard working to compete their tasks and job duties. More

by dano5288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaelah Lott
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Dec 27, 2024 -

Button CDJR responded

Thank you for your thoughtful review! We're glad you noticed our clean shop and appreciated the politeness and dedication of our team. We take pride in maintaining a professional environment and ensuring our employees work hard to provide excellent service. We look forward to serving you again!

December 25, 2024

Got me in quickly and was very courteous and friendly helpful. Fixed my problem Thanks More

by hdowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Report | Print
Dec 26, 2024 -

Button CDJR responded

Thank you for your feedback! We're thrilled to hear that we were able to get you in quickly and provide courteous, friendly, and helpful service. It’s great to know we were able to fix your problem. We appreciate your trust and look forward to assisting you again!

December 25, 2024

The dealership employees were very professional,very nice and extremely knowledgeable. I’m glad I chose Charriot More

by kendunnuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Button CDJR responded

Thank you for your kind words! We’re so glad to hear that our team at Charriot made such a positive impression with their professionalism, friendliness, and knowledge. We're honored that you chose us, and we look forward to continuing to provide you with exceptional service in the future!

December 25, 2024

Garritt, Shannon and the service center are the only reason me and my family shop at Buttons More

by humberto11393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Button CDJR responded

Thank you for your heartfelt feedback! We’re honored that Garritt, Shannon, and our service center have earned your trust and loyalty. It means so much to us that they’ve made such a positive impact on you and your family’s experience. We truly value your continued support and look forward to serving you again at Button!

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