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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
670 Reviews
Call Service Center (765) 553-6861

670 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 18, 2024

Great customer service. Very helpful to help resolve issues. Willing to go the extra step to make sure you’re satisfied. More

by Mckinstry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
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Dec 20, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that our team could help resolve your issues. Going the extra step for our customers is what we strive for. We appreciate your support and look forward to serving you again!

December 16, 2024

Mari was wonderful! And very helpful with scheduling and getting me in quickly! Thank you button! More

by abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Button CDJR responded

Thank you for your great feedback! We're so glad Mari was able to assist you and get you in quickly. We appreciate your kind words and are happy to have been of service. See you again soon!

December 15, 2024

Button Dodge is a great place to get service for your vehicle and is the only place that I will go to for work on my car and truck. Highly recommend this dealership! More

by vpurciful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your amazing recommendation! We're honored to be your go-to place for vehicle service, and we truly appreciate your trust in us. We're always here to provide the best care for your car and truck!

December 14, 2024

I have worked with buttons for years. I value the relationship we share. I needed the car back quickly when they were working on it and of course it was here when I needed it. More

by lakemartha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your continued trust and loyalty over the years! We truly value the relationship we share and are glad we could meet your needs by having your car ready on time. We’re always here to provide reliable and efficient service!

December 14, 2024

Buy back my 2024 Jeep Wagoneer L. It is a lemon. A vehicle with 12000 miles should not be in the dealer every time you turn around. More

by k.byrd13088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt
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Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your concerns. We are truly sorry to hear about the issues you're experiencing with your 2024 Jeep Wagoneer L. A vehicle with only 12,000 miles should absolutely not require frequent visits to the dealership, and we completely understand your frustration. Please know that we take these concerns seriously, and we'd like to assist you further in addressing the situation. We recommend reaching out directly to our management team so we can investigate the issues with your vehicle and explore possible resolutions, including any buyback options that may be available. Please email kim.bush@drivechariot.com and mike.lupoi@drivechariot.com. Your satisfaction is important to us, and we are committed to resolving this matter in a way that restores your confidence in your vehicle and our service. Thank you for bringing this to our attention.

December 14, 2024

Great crew that is incredibly kind, helpful, and knowledgeable. Able to quickly get everything sorted on the phone or in person and always very respectful. Couldn’t ask for better More

by Cao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your fantastic review! We're thrilled to hear that our crew provided kind, helpful, and knowledgeable service both over the phone and in person. Your kind words inspire us to keep delivering the best experience possible!

December 14, 2024

It was a very seamless transaction and I appreciated the service provided when I needed to replace my Jeep that was totaled, More

by lizkmmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
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Dec 16, 2024 -

Button CDJR responded

We're so sorry to hear about your Jeep, but we're glad we could make the replacement process seamless for you. Thank you for your kind words about our service – we’re here to help whenever you need us!

December 14, 2024

I believe they said about 30 minutes and I ready to leave in about 20min. More

by lavinabontrager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Button CDJR responded

Hi, thank you for the kind review.

December 14, 2024

Great service, always friendly and helpful on answering questions concerning my vehicle, explains what they are going to do. More

by dawnmcelfresh14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your kind words! We're so glad to hear you’ve had great service and found our team friendly and helpful. We always aim to keep you informed and provide the best care for your vehicle!

December 14, 2024

The best thing I can say is everyone is polite and helpful I had a young girl help me in service bay. She’s so nice friendly polite helpful…….i was impressed. Any time I talk to Mike Lapouy he’s frie More

by wdconaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team, including the young lady in the service bay and Mike Lapouy, left such a positive impression. Politeness, friendliness, and helpfulness are always our top priorities, and we’re thrilled to have earned your trust!

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