Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
574 Reviews
Call Service Center (765) 553-6861

574 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

Sort by
May 25, 2025

Not interested in this part! If this continues to be a thing I'll not participate in this survey! More

by miller-time00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for the 5-star review!

May 24, 2025

I appreciate the good work and getting my vehicle done in a timely manner. Great job. More

by info@davidsonexcavating.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for your kind words! We’re glad to hear you’re happy with the timely work on your vehicle. It means a lot to us. Looking forward to serving you again!

May 24, 2025

Easy to set up oil change and tire rotation and next day service and delivery to my work . More

by cmprice94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re glad the scheduling, service, and delivery to your work went smoothly. It’s our pleasure to make things easy for you. Looking forward to assisting you again!

May 23, 2025

The Service Department is extremely well organized and friendly. They make caring for my vehicle easy. More

by jodog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our Service Department made caring for your vehicle easy and enjoyable. We truly appreciate your kind words and look forward to assisting you again!

May 23, 2025

Easy to deal with and Shannon kept me informed on the issues and progress in fixing my Jeep. More

by jlwiles95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for your kind feedback! We’re glad Shannon kept you informed throughout the process and that you found us easy to work with. We appreciate your trust and look forward to assisting you again!

May 23, 2025

Seamless process and communication was great in and out service and. The service manager Mari was great! More

by VIOLETAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for your fantastic feedback! We’re thrilled to hear the process was seamless and that Mari, our service manager, provided excellent support. We appreciate your kind words and look forward to serving you again!

May 22, 2025

I had an appointment for a oil change - Shannon Got me in and out quickly and everything was great. When I work with Shannon I have confidence the job will be done right and efficiently. Shannon was not i More

by jb1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Button CDJR responded

Thank you for sharing your experience with us. We sincerely apologize for the wait and the frustration you felt during your visit when Shannon wasn’t available. We understand how valuable your time is, and it’s never our intention to make you feel disrespected. We’re glad to hear that Shannon consistently provides you with efficient and confident service, and we’ll be sure to share your kind words with her. Your feedback is important, and we’ll use it to improve our scheduling and communication. Please feel free to reach out directly if you’d like to discuss this further—we want to make things right. Service Manager, Mari Whaley-mari.whaley@drivechariot.com

May 21, 2025

Very fast and and very nice, enjoyed the great customer service at this location. Will definitely recommend to anyone More

by dave.christman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Button CDJR responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the fast and friendly service. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon!

May 20, 2025

Excellent very quick. . Very informative and very good Quality. Service kept us informed and did all we asked. Very Pleasant! More

by jonaanders26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Armstrong, Rex Gingerich
Report | Print
May 21, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provided quick, informative, and high-quality service while keeping you informed every step of the way. It’s great to know you had a pleasant experience with us!

May 20, 2025

Jada was great and very personable! She helped resolve all my problems with getting XM radio set up after having to have a new radio installed. Service was also prompt. More

by michelle_zehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Button CDJR responded

Thank you for sharing your experience! We’re glad to hear Jada was personable and helped get your XM radio set up smoothly. Prompt service and problem-solving are what we strive for! If you need anything else, just let us know.

1
2
3
4
...
58