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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
601 Reviews

601 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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June 14, 2025

Button is always professional and extremely knowledgeable. They go out of there way to make me feel important. More

by bjclark32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Button CDJR responded

Thank you for the wonderful feedback! We’re so glad to hear that Button consistently provides professional and knowledgeable service.

June 14, 2025

Awesome job and very helpful for saving my dream car, it feels brand new! Very happy More

by mfearnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Button CDJR responded

Thank you for the great feedback! We're so glad we could help save your dream car and make it feel brand new again. It means a lot to know you're happy with the outcome—enjoy every mile!

June 14, 2025

They were very friendly . The customer service rep was very good about taking my info and running me thru the process More

by Fronkhds
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're glad our team was friendly and that the customer service representative guided you smoothly through the process. If there's anything we can do to earn a 5-star review from you next time, please let us know — we’d love to make your experience even better!

June 14, 2025

As always Mari took care of me and my car her people are always so nice More

by bushster2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daulton Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Simpson
Jun 16, 2025 -

Button CDJR responded

Thank you for your continued trust! We're glad Mari and the team consistently take great care of you and your car. We appreciate your kind words and loyalty!

June 14, 2025

I paid them $200 to diagnose my 2017 Jeep Grand Cherokee that I bought brand new from them... they didnt even diagnose the issue. Told me a few things that could be wrong and wanted 1600$ more to do a teard More

by kayleeross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Simpson
Jun 30, 2025 -

Button CDJR responded

We truly appreciate you taking the time to share your experience, and we’re very sorry to hear about your frustration. This is not the level of service we strive to provide, especially to a loyal customer who has supported us for so many years. We understand how disappointing it must have been to feel let down both in the diagnostic process and with your warranty expectations. Your feedback is being taken seriously, and we’d welcome the opportunity to speak with you directly to better understand the situation and see if there’s anything we can do to make this right. Please don’t hesitate to reach out to us at your convenience. jody@drivechariot.com

June 13, 2025

We got our quote 2,300 dollars,plus a week and half out,,took to dad's garage they fixed it $238.00 and had it back the next day..hmmm More

by ktownbaldhead
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Button CDJR responded

Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns. Our goal is always to provide accurate estimates and quality service, but we recognize there may be times when our pricing or timelines don’t meet expectations. Please feel free to reach out to us directly. jody@drivechariot.com

June 12, 2025

Very helpful and friendly staff, I’ve been using your dealership for service and purchases since 2007 and have never had an issue! More

by kscarpenter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carroll, Alainey, Kevin all 5 star
Jun 16, 2025 -

Button CDJR responded

Thank you so much for your continued loyalty and support since 2007! We're thrilled to hear that you've consistently had positive experiences with us. It means a lot to us, and we're always here to help whenever you need us!

June 12, 2025

I purchased my truck here and I've generally had no issues with them they treat me all right and Garrett is a people person More

by dbcriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Button CDJR responded

Thank you for sharing your experience! We're happy to hear that you've generally had smooth visits and that Garrett made a positive impression with his friendly approach. We appreciate your trust and look forward to continuing to serve you!

June 12, 2025

I really appreciate them get to my vehicle in when I needed to in the very good job they did on it. Thank you. More

by info@davidsonexcavating.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Button CDJR responded

Thank you for your kind words! We're glad we could get your vehicle in when you needed it and that you were pleased with the work done. Your appreciation means a lot to us—thank you for choosing our team!

June 11, 2025

Great dealership! Rex and his team always put customer service a priority. Have been doing business with Button for years. More

by roustus1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Simpson
Jun 16, 2025 -

Button CDJR responded

Thank you for your continued loyalty and kind words! We're proud that Rex and his team consistently prioritize customer service. We look forward to serving you for many more years to come!