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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
581 Reviews

581 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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October 28, 2024

I appreciate this dealership for their pick up service from KTP to the dealership. All I have to do is call and set up a pick up for my Jeep when it's time for the oil change, very convenient and much app More

by bigrednitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change dept, I think her name is Mary
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

Koltom did a fantastic job of keeping me informed and doing whatever he could to make sure my vehicle was ready in time. More

by colin.maclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

Prompt, courteous, and follows up on service dot dot dot dot dot dot dot dot dot More

by dacord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari whaley
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

If you can find somewhere else that’s reputable and doesn’t cost and arm and a leg I’d do it. Every time I come in here they seem to randomly increase their prices. You can never walk out of here witho More

by cyle15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jada critchlow, Matthew Yero
Dec 16, 2024 -

Button CDJR responded

Thank you for sharing your experience, and we sincerely apologize for the frustration this has caused. We understand how important transparency is when it comes to pricing, and we’re sorry that there was a lack of communication regarding out-of-pocket costs. We take your concerns seriously and will work to improve communication with our customers about costs before any work is done. We truly appreciate your feedback and hope to regain your trust by offering a more transparent and fair experience in the future. If you’d like to discuss this further, please don’t hesitate to reach out directly.

October 28, 2024

Always very accessible and they are very good at what they do thanks very much More

by shovelpan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

Great staff in the maintenance department. All personnel are very helpful and knowledgeable, ready to help clients with any questions or concerns More

by sherry.myers52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

The service counter (shannon and garret )always do a great ,the only reason I buy from you guys More

by Oldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Button CDJR responded

Thank you for your review, we are happy to hear about your experience with us. We are sorry to hear you were not satisfied with our service, please let us know what we can do to earn a 5 star review!

October 28, 2024

Everything went good. Car was done in a timely manner. Received texts to let me know my car was done. Everything is working good now. Thanks More

by Alicat33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Kersey
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

I’ve purchased at least three or four vehicles from Buttons in the last 24 years and always had a great experience dealing with them. The maintenance department has always been very helpful with all my More

by ronaldhns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 27, 2024

As long as Buttons has oil change specials, I will defiantly use them. I like the several point check ony vehicles also. More

by t7972ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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