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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
682 Reviews

682 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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November 25, 2024

Garrett was pleasant and very helpful. He did communicate with me when my truck was ready. He was quick to have my car brought up to me when completed. More

by smith-candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

They got me in and in the same day . Kept me updated on where they was with my truck.. More

by jimcardwell821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

So unhappy with service on November 11. I had a scheduled appointment, was totally ignored! More

by darcher.j51827Q@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Button CDJR responded

Thank you for your review, we appreciate your feedback. If there is anything we can do to earn a 5-star please let us know, we would love to serve you again!

November 25, 2024

Worked with me very well on schedule. Got it in and out quickly . I very much appreciated Kolton More

by Brungerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

All good - only downside was length of time it took due to a non operational 'flush' machine. More

by gobblersknob9
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dillman
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

Great people and environment. Will be taking my car back every time it needs service. More

by JARED.KERNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 25, 2024

It took a while for me to get my vehicle back but I guess it was because they couldn't get the parts in. 6 weeks! More

by r.craig2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lechtner was amazing!, Matthew Yero
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Let us know if there is anything we can do to earn a 5 star!

November 25, 2024

Mari always does a great job of taking care of me, even noticing my taillight was out and helping me get it replaced! More

by jacoblenseigne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 22, 2024

I was lied to more than once they mess something up the next day had to get new battery then 2 days later had to have a new alternator. None of that was wrong before I took it to your dealership More

by shenandoah1951
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolle in front office was the best help I received, Matthew Yero, Erika Tobin
Dec 16, 2024 -

Button CDJR responded

We sincerely apologize for the negative experience you’ve had, and we understand your frustration. It’s concerning to hear that you were misinformed and that issues with your vehicle arose after visiting our dealership. Please reach out to us directly so we can address this matter and work to make it right. Your feedback is valuable, and we want to restore your trust in our services. Thank you for bringing this to our attention.

November 22, 2024

It did a great job on why truck and it work good now thank you More

by Terry Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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