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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
554 Reviews
Call Service Center (765) 553-6861

554 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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October 19, 2024

Service department has been good. Sales is high pressure sales. I probably won’t buy there again. More

by nordman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Button CDJR responded

Thank you for your review, we are happy to hear you had a good expirence. Let us know what we can do next time to earn a 5 star!

October 18, 2024

Garritt Stryker was excellent to work with! He went above and beyond expectations for his customer! Customer service A+ More

by kenneth.gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Report | Print
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 18, 2024

Took 2 days to do an oil change and never looked at the issue I took it in for. I made an appointment a week ahead of time and was told for 3 days they didn’t have time to figure out what noise was coming More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
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Oct 24, 2024 -

Button CDJR responded

Hi Ray, The service manager, Matt and I spoke regarding this issue and we apologize for the inconvenience this caused. When speaking to Matt, he said that he along with another tech drove the truck to try and replicate the issue, but had no luck. Unfortunately, since we couldn't replicate the issue, it becomes harder to diagnose. If it happens again, please bring the truck back ASAP so we can make sure to remedy the situation. We appreciate your feedback and if you have any concerns, please reach out to Service Manager, Matt Yero directly at matthew.yero@drivechariot.com. Thank you!

October 18, 2024

Very pleasant and polite even when busy. Excellent waiting area and clean. They are my preferred dealership. More

by chogbme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Report | Print
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 18, 2024

Great help fixed my issue promptly I appreciate the service center of button dodge and chariot group More

by Ajdurham2788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Report | Print
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 17, 2024

The people are great! I can’t say enough about how they treat their customers! But I think your prices could be better.js More

by nicholeparry38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Report | Print
Oct 18, 2024 -

Button CDJR responded

Thank you for your 5 star review, we are happy to hear you had an amazing experience. We can’t wait to serve you again!

October 17, 2024

Very fast and nice ! Above what I expected and very professional! Will be back next time I need service More

by timelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Report | Print
Oct 18, 2024 -

Button CDJR responded

Thank you for your 5 star review, we are happy to hear you had an amazing experience. We can’t wait to serve you again!

October 16, 2024

My jeep gladiator 2yrs old didn't start one morning while I was here in Kokomo " I live in Florida now " but buttons came to the rescue and replaced both battery's in a reasonable time ,thanks again Buttons More

by bomber01faulkner
Recommend Dealer
Yes
Employees Worked With
Mari
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team was able to come to get your Jeep Gladiator back up and running quickly. Whether you’re in Kokomo or all the way in Florida, we’re always here to help when you need us. Safe travels and thanks again for choosing Button CDJR!

October 16, 2024

Was able to get in and get out faster than anticipated. Did not have any issues with the service performed. More

by kva008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at desk in garage.
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you for your feedback! We're happy to hear that your service was completed quicker than expected and that everything went smoothly. If you ever need anything in the future, feel free to reach out. We appreciate your business and thanks again for choosing Button CDJR!

October 16, 2024

I really liked working with Mark C. I trust him & he helps me out when he can. More

by htlittleme64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carrol, Matthew Yero
Report | Print
Oct 17, 2024 -

Button CDJR responded

Thank you so much for sharing your experience! We strive to make every customer interaction a positive one, and it’s great to know Mark has been able to assist you. If there’s ever anything else we can do for you, don’t hesitate to reach out. We look forward to working with you again here at Button CDJR!

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