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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
601 Reviews
Call Service Center (765) 553-6861

601 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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June 11, 2025

They always take care of my needs and I love the pick up and drop off they offer More

by mmann656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Simpson
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Jun 16, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear that we consistently take care of your needs and that you appreciate our convenient pick-up and drop-off service. We’re here to make things as easy as possible for you!

June 08, 2025

Shannon is OK. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do. More

by bevapugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Clarke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Simpson
Report | Print
Jun 16, 2025 -

Button CDJR responded

We're sorry to hear about your negative review with us! Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information!

June 08, 2025

Shannon has taken very good care of me and my family for years. Would not think of going anywhere else because of her. More

by torryhunsberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daulton Wentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Button CDJR responded

Thank you so much for your heartfelt words! We're honored that Shannon has been taking such great care of you and your family over the years. It means a lot to know you trust her and our dealership— we look forward to continuing to serve you!

June 07, 2025

I’ve always had good service & customer service. Would highly recommend to others. Always satisfied. More

by herring.anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Button CDJR responded

Thank you for your continued support and recommendation! We're delighted to hear that you've consistently received great service and customer care. Your satisfaction means everything to us!

June 06, 2025

I didn't realize you needed to schedule oil changes now. Garritt fit me in and I was very thankful. More

by cd.rich
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garritt Stryker
Report | Print
Jun 16, 2025 -

Button CDJR responded

Thank you for your feedback! We're glad Garritt was able to fit you in and help with your oil change. We appreciate your understanding and look forward to serving you again!

June 06, 2025

Shannon does a wonderful job I like that they pick my truck up at work More

by jharrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Button CDJR responded

Thank you for the positive information. Shannon is great! Please let us know what we can do to receive a 5-star review next time!

June 05, 2025

The service was quick and kept me informed they did a good job very nice people More

by mikesoftball123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Simpson
Report | Print
Jun 06, 2025 -

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

June 04, 2025

Jada always does a great job with customers and is always very pleasant and helpful. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

June 04, 2025

Very nice and alwaysprompt. They either texted me or call me to let me know what was going on with my car. More

by Cindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

June 03, 2025

Nothing I requested to be fixed was fixed and this was the 2nd time my car was in the shop More

by Cblaskowski89
Recommend Dealer
No
Employees Worked With
Kolton Sandefur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolton Sandefur
Report | Print
Jun 06, 2025 -

Button CDJR responded

Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information.

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