Byerly Ford

My wife and I came to Byerly to "just look" because it was time for a new vehicle. Randy welcomed us right away and directed us to our area of interest. We spent time looking at the Escape, t because it was time for a new vehicle. Randy welcomed us right away and directed us to our area of interest. We spent time looking at the Escape, the Flex, and the Edge. Throughout our "looking time" Randy was present, answering questions, and opening vehicles. Randy was professional, no pressure, and very accommodating. We went from "looking" to "buying" because of Randy's knowledge about a ruby red Edge that we really liked. When the time came to do the paperwork, there was a little probelm with the computers. Randy did not allow that to distract him and he went forward with the paperwork without hesitation. When I returned the next day, Randy walked me through some of the features that the vehicle had including the cell phone interface. In fact, Randy took the next step and connected my phone to the Edge. He didn't have to do that, but I thought that was pretty awesome. Overall, my experience with Byerly was great (like it was in 2002 when I bought my Windstar) and I will return when the time comes to purchase the next vehicle. More

Honest! Other dealers around Louisville were emailing me also but Rick gave more info and was more open and honest. That's what drew me to Byerly. also but Rick gave more info and was more open and honest. That's what drew me to Byerly. More

Purchased a new 2014 Mustang from Rick Dear at Byerly this past weekend and though I am not one who normally authors 'reviews', I did want to pass on what a great experience I had at this dealership and this past weekend and though I am not one who normally authors 'reviews', I did want to pass on what a great experience I had at this dealership and with this specific individual. Rick was professional, patient, and did not pressure me in any way unlike what I experienced at other dealerships. We reviewed at least 30 different vehicles until my 'dream car' was found and, after postponing a purchase for over a month due to my 'commitment issues', Rick was able to acquire for me the vehicle I wanted at the price I wanted to pay. I strongly recommend giving Rick a call if you are in the market for a vehicle. More

I called Byerly to ask when the 2014 Focus would be arriving. Karen Wheeler asked what I was interested in and called me back to say the exact car would be delivered to Byerly on a specific date. The arriving. Karen Wheeler asked what I was interested in and called me back to say the exact car would be delivered to Byerly on a specific date. The car actually came in a week sooner than I expected and Karen called me right away to come take a look at it. Karen was excellent to work with! She paid attention to what I wanted and made it happen. It was the easiest, smoothest and quickest trade in and purchase ever! Karen was knowledgeable showing me all the new features and helping get the InSync set up. I highly recommend Byerly Ford and especially Karen Wheeler! More

Ryan O'Neil contacted us shortly after I submitted an inquiry on line for a 2013 Fusion I built online. We set up an appointment for Tuesday evening and Ryan spent 2 1/2 hours with us trying to find the inquiry on line for a 2013 Fusion I built online. We set up an appointment for Tuesday evening and Ryan spent 2 1/2 hours with us trying to find the Fusion we wanted. After locating a vehicle locally and building a 2014, we decided to go home and discuss it amongst ourselves. We contacted Ryan on Wednesday morning and asked that he get the vehicle he located to his lot and we would purchase it. By Wednesday evening the car was on his lot, credit was secured and we could pick up the car on Thursday evening after work. Ryan is amazing to work with. Very personable and friendly. We value our experience in purchasing our new 2013 Fusion from Ryan. Great job, Ryan! Thank you! More

Came in and looked at the Ford Fusion.. we liked it and from then it was smooth sailing.. Our salesman made it very easy and explained all the features nicely. Went home happy owners of the new Ford Fusion from then it was smooth sailing.. Our salesman made it very easy and explained all the features nicely. Went home happy owners of the new Ford Fusion! More

Ryan was so awesome! Even when we had a little problem with the bank he didn't take no for an answer. I got the car of my dreams and i love it! Thanks, Ryan! with the bank he didn't take no for an answer. I got the car of my dreams and i love it! Thanks, Ryan! More

Mark Hall was knowledgable about his product and financing. He was patient and focused on me like I was the only customer that mattered. I would definitely recommend Mark and Byerly to anyone financing. He was patient and focused on me like I was the only customer that mattered. I would definitely recommend Mark and Byerly to anyone More

I found this car online and Ryan returned my Calls very quickly, minus once it took him 2 hours. WOW the LONGEST time I had to wait for a call back was 2 hours! I've had to wait 2 days for call backs at ot quickly, minus once it took him 2 hours. WOW the LONGEST time I had to wait for a call back was 2 hours! I've had to wait 2 days for call backs at other dealers, Not kidding. They Financed me, J.C. Morgan Chase Bank 5.15%. More

Mark Hall was friendly and very helpful. I drove 4 hours to buy a truck from him and he helped me get all of the details worked out before we made the trip. to buy a truck from him and he helped me get all of the details worked out before we made the trip. More