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Byers Chrysler Jeep Dodge Ram

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
186 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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465 S Hamilton Rd

Columbus, OH

43213

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Showing 186 reviews

August 14, 2024

Jerome made this purchase so easy and was always willing to answer any questions I had More

by joancaleodis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave a review, Jerome is so glad he could make your experience with Byers such a smooth and enjoyable one. He takes pride in providing exceptional customer service and I'm happy to hear that reflected in your review. We appreciate your business and hope to continue serving you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Byers!

August 14, 2024

David was wonderful to work with. Highly recommend! He made the process painless and pleasant. More

by raw292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McDorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Schick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for choosing Byers and for taking the time to share your experience, David. I'm delighted to hear that our team made the process painless and pleasant for you. We are grateful for your recommendation and look forward to working with you again in the future. Thanks again!

August 14, 2024

Before You decide on Payment, the Extended Warranty Options needs to be discussed, so that if You choose the extra coverage, it is not a surprise. More

by jelower81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for your review, we truly appreciate your feedback! We are so pleased to hear that our warranty options were discussed with you before finalizing payment. At Byers, we strive to provide transparency and ensure our customers feel fully informed about their purchases. Thank you for choosing us for your extended warranty needs!

August 10, 2024

Had a great experience with Kevin Jett. I only wish we could have paid with a credit card (even with a fee) like at other dealerships More

by trfogle
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Jett 5stars
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Aug 12, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave a review, we are so glad to hear that you had a great experience with Kevin at Byers. Your feedback about credit card payments is greatly appreciated and we will definitely take it into consideration as we continue to improve our services. We hope to see you again in the future!

August 06, 2024

Jerome Understood my mission of getting an SUV that met our needs and had everything ready upon my arrival. In under two hours from start to finish, I drove away with all details complete. Having 4 kids m More

by Jeanette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for the glowing review, we are so delighted that our team was able to provide a smooth and efficient car purchase experience for you! Jerome and our financial staff work hard to ensure every customer's needs are met with utmost care and attention. We understand that your time is precious, especially as a busy parent of four children. It's great to hear that Jerome was able to fully understand your needs and prepare everything for your arrival, making the process quick and hassle-free. Thank you for recommending us, we appreciate your support. If there is anything else we can do for you in the future, please do not hesitate to reach out. We value your feedback and look forward to welcoming you back to Byers when it's time for another upgrade!

July 01, 2024

Fantastic easy to work with No sales pressure. Great Dealership Greg Ian and Richard did an excellent job They even followed up after the sale Thanks Guys! More

by Henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Vignon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard in finance , Ian Clarke
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Jul 01, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Hello and thank you for the kind review, Byers! We are thrilled to hear about your positive experience with Greg, Ian, and Richard at our dealership. It's wonderful to know that they were able to provide you with a fantastic and pressure-free experience. It's also great to hear that they went above and beyond by following up after the sale. We truly value your business and hope to see you again in the future! Thank you for choosing Byers.

June 20, 2024

I love Byers this is my 2nd Jeep Compass Purchase The Staff Customer service is AWESOME!!!! More

by Trina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Clarke
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Jun 21, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you so much for choosing Byers for your vehicle needs, and for taking the time to leave us a review! We're thrilled to hear that we've earned your loyalty with your second purchase of a Jeep Compass. Our team works hard to provide exceptional customer service, so it's always rewarding to hear positive feedback like yours. We truly appreciate your business and look forward to continuing to serve you in the future.

June 13, 2024

I am very glad that I found this dealership. Dave was courteous, helpful and knowledgeable. He made a stressful situation much easier. Kevin did a wonderful job of walking me through the fina More

by mudge28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McDorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for the delightful review, we sincerely appreciate it! Here at Byers, our team strives to provide friendly and knowledgeable service to all of our customers. We are thrilled to hear that we were able to get you the perfect car with all the accessories you desired. Your recommendation means everything to us and we hope you enjoy your new ride! Thank you again for choosing Byers, please come back and see us anytime.

June 02, 2024

Smooth transaction. We were in and out quickly with no high pressure sales. The wife is happy!!! More

by monkshc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Vignon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Hi there! We are thrilled to hear that your experience with Byers was a smooth and easy one. Providing top-notch customer service is a top priority for us and we're glad to hear our team delivered on that during your visit. It's always great when both husband and wife leave satisfied after a car purchase, so we're especially happy to hear that your wife is pleased with her new vehicle! Thank you for choosing Byers and for taking the time to leave a review. We appreciate your business and look forward to seeing you again in the future!

May 02, 2024

I have been with Byers Jeep for over 15 years. They have always treated me with first class service. More

by mark@columbusclimate.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McDorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for choosing Byers Chrysler Jeep Dodge Ram for all of your automotive needs over the past 15 years! We are so grateful for long-time customers like you who continue to trust us with their business. Our team strives to provide first-class service to all of our customers, and it's great to hear that we have consistently met your expectations. We look forward to continuing to serve you in the future, and appreciate your loyalty to our dealership. Thank you again for taking the time to leave us a review!

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