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Byers Chrysler Jeep Dodge Ram
Columbus, OH
86 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 86 reviews
December 27, 2015
Lie To Get Your Business Overpriced vehicles, deceitful and lying salesmen, no interest in helping find the right car, they only want your money, typical slimy company and emp Overpriced vehicles, deceitful and lying salesmen, no interest in helping find the right car, they only want your money, typical slimy company and employees, they don't deserve anyone's business. More
by JeepGuy62563
Employees Worked With
Matt McNerlin
Helpful June 25, 2015
Worst buying experience ever We went to Byers to buy a used Grand Cherokee.After we drceided to buy it we waited over 3 hours to pay for it.No financing cash deal.The rear pass wi We went to Byers to buy a used Grand Cherokee.After we drceided to buy it we waited over 3 hours to pay for it.No financing cash deal.The rear pass window motor needed replaced and the tailight assm.The tailight was treplaced while we waited.Made an appointment to get the window fixed told us we would be right in and right out.Now I sit here 3 hours,waiting and no word.I had to wait as I live 2 hours away.Also when I asked about a spare key I was told they didn't have one.We bought a new one for $65 and guess what when they called to verify appointment they found one.The day of the sale they just didn't look.THIS HAS BEEN THE WORST BUYING EXPERIENCE EVER!!!!!!If you want service definately go somewhere else.The whole crew has dropped the ball here.NEVER AGAIN WILL WE COME THROUGH BYERS DOORS!!!! More
by BILLG
Employees Worked With
Matt McNerlin
March 31, 2014
Good Stuff! Byers was good to work with, didn't play games and considered counter offers with out dragging their feet. Strait up yes and no answers. I will be going back for our next purchase. Thanks By games and considered counter offers with out dragging their feet. Strait up yes and no answers. I will be going back for our next purchase. Thanks Byers More
by hubbucks78
Employees Worked With
Steve
November 27, 2013
Andrew King was so helpful and gave me great service . I will tell all my friends about the great service I received. Thank you again Andrew King. Roman R Paredez will tell all my friends about the great service I received. Thank you again Andrew King. Roman R Paredez More
by paredez
Employees Worked With
anderw king
August 12, 2012
I just want to thank Ralph Marcum at Byers for his professional customer service via e-mail. I sent an inquiry about a specific Jeep Wrangler to the Byers website. Ralph responded quickly and answere professional customer service via e-mail. I sent an inquiry about a specific Jeep Wrangler to the Byers website. Ralph responded quickly and answered my questions. I live in Cincinnati, but had troubles finding a Wrangler that matched my specs here in my city. I wound up ordering a 2013 Wrangler from a Cincinnati-area dealership. Had I lived in Columbus, I would have given Byers a visit, based on Ralph's professional e-mail interactions. More
by chipcinnati
Employees Worked With
Ralph Marcum
