I have never owned a Jeep and I was concerned after reading the negatives that were posted about this dealership. However, I did my research online and I was contacted by Internet Sales staff Kevin Pugh. I was invited to come in to test drive a Jeep Wrangler...he explained the differences in the various models, covered the features and answered all my questions that I had pertaining to the service department. I walked away and went to another dealership. However, that first impression that I received from Kevin Pugh is why I came back to Byers Chrysler Jeep Dodge Ram. I purchase a new 2018 Jeep Wrangler Sahari. I added additional features to it. From the time of purchase to the time that I got the extras installed Kevin Pugh and the service department have been amazing. I can say that I'm very happy that I chose this dealership. I think that you will feel the same way. It seems very family oriented and I noticed that employees seem to work well together. This is what a great buyer's experience should be.