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Byers Ford

Delaware, OH

4.6
363 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 363 reviews

June 09, 2022

Byers and Carson did a great job and will always take my cars there for service More

by Bruce_barringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson
Jun 09, 2022 -

Byers Ford responded

We're glad to hear it, Bruce! Thank you for leaving Carson and Byers Ford your awesome five-star review!

June 02, 2022

Mark Morgan was helpful in vehicle selection, test drive and ordering process. Good communication throughut and stayed late on Friday night so i can pick up my new vehicle. More

by bwilliams
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Byers Ford responded

Thank you for the five stars! We appreciate the kind words and are happy to hear that Mark could help you out. We hope to see you here again. -Byers Ford

June 02, 2022

They made the customer experience easy for both our vehicles today when we brought them in for oil changes More

by Hodgsdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 03, 2022 -

Byers Ford responded

Thank you for the five stars! We appreciate the kind words and are happy to hear that your service appointment was a positive one. We hope to see you here again! -Byers Ford

May 29, 2022

This dealership made my buying experience quick and easy. ..they went above what I expected. They treated me like I was part of the Ford family! Would definitely recommend! More

by vickirose197884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Byers Ford responded

Thank you for posting this positive review! We appreciate it. We hope to see you here at Byers Ford for many more visits to come.

May 17, 2022

Great and friendly staff made my first purchase a great and smooth experience. Definitely would recommend and will be back in the future. More

by fishert1040
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Stokes
May 18, 2022 -

Byers Ford responded

Thank you for trusting Byers Ford with your first vehicle purchase! We're happy to hear our team made the experience a great one for you and we hope we have the privilege of working with you again in the future. Take care!

May 12, 2022

They take care of my vehicles without a problem! Have been going to Byers for 15 years for oil changes, etc! More

by lemcmillen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson
May 12, 2022 -

Byers Ford responded

Thank you for trusting the Byers Ford team with the care of your vehicles! We're truly grateful for all of your support over the past 15 years and look forward to your next visit. Take care!

May 11, 2022

Very pleased with the sales process and the servicing of the vehicle before we picked it up. More

by Dave 1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grijak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Byers Ford responded

Thank you for your 5-stars! We're so happy that our team worked with you on the purchase of your new car, and made sure that it was ready before you picked it up! We look forward to seeing you again at Byers Ford!

May 10, 2022

The team was courteous and professional. I drove two hours to the dealership and the truck was ready for me when I arrived. More

by Bob O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Skinner
May 10, 2022 -

Byers Ford responded

Thank you for your review, Bob! We're so happy that our team provided you with an excellent appointment! See you next time! -Byers Ford

May 04, 2022

Buying expierce was fine with the salesman. But after getting it home 3 hours away the vehicle was missing a part that was causing a boost leak when the work was done at their shop before I bou More

by Efenwick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keaton Stokes
May 09, 2022 -

Byers Ford responded

We strive for a better experience for customers and we regret to see the low rating. We would like to improve your experience and address any concerns you have. Please reach out when you have time to go over the situation in more detail. Thank you, Nick Borgia - Business Development Manager - nborgia@byersauto.com

April 26, 2022

I was due for an oil change on my 2014 Ford Focus. My husband and I have relocated to the Delaware area. I was off on Monday, April 25th and stopped in the dealership expecting to make an appointment More

by marylynnewells1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 27, 2022 -

Byers Ford responded

We're so proud to be your new go-to automotive resource! Thank you for giving Byers Ford a chance to show you five-star care! We'll see you next time!

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