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John Hess
John Hess at Byers Ford

John Hess

New Car Sales Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.7
32 Reviews
4.7

32 Reviews

Write a Review

32 Reviews of John Hess

November 05, 2026

Dealership Rating
Employee Rating

They lied to me about needed service to get out of paying for it Sales manager lied to me More

by properstorm
Recommend Dealer
No

Other Employees Tagged: John Hess

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October 24, 2026

Dealership Rating
Employee Rating

We've Bought many cars here. Carson my service advisor always does great. Very happy again. More

by m70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins, Bill Thorpe, Carson Trafzer , Mark Morgan

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August 28, 2026

Dealership Rating
Employee Rating

Very clean and relaxed atmosphere Very good supply of vehicles Salesman where not pushy or annoying More

by danny_baer
Recommend Dealer
Yes

Other Employees Tagged: John Hess

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Aug 31, 2026

Byers Ford responded

Thank you for the great review! We’re glad you enjoyed the clean, relaxed atmosphere, strong vehicle selection, and pressure free experience. We truly appreciate you choosing Byers! 😊

July 06, 2026

Dealership Rating
Employee Rating

Byers Ford provided me with personalized, professional, and courteous service. It was a leasing experience that was exceptional, never has leasing a car been so simple and painless. More

by jacqpk
Recommend Dealer
Yes

Other Employees Tagged: John Hess

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Jul 06, 2026

Byers Ford responded

Thank you for the wonderful review! We are so happy to hear Byers Ford provided personalized, professional, and courteous service and made your leasing experience simple and easy 😊

June 23, 2026

Dealership Rating
Employee Rating

Very happy with the Service at Byers Ford. They are very timely, share information as the service work unfolds. The car always has a floor protector out in it, which tells me they care and are More

by BDOONE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Borgia, Steve Cousins, Bill Thorpe, Bob Drollinger, Todd Garverick, Dan Perry, Greg Maynard, Tiffany Marks, Carson Trafzer

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Jun 24, 2026

Byers Ford responded

Thank you for the wonderful review! We’re so glad you’re happy with the service at Byers Ford and appreciate the timely updates and care shown for your vehicle. We truly appreciate your continued trust 😊

June 19, 2026

Dealership Rating
Employee Rating

Great dealership, Jeff certainly knew what he had and gave me a fair price! Thanks Jeff More

by wesleybrown98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins, Jeff Ashbrook

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Jun 22, 2026

Byers Ford responded

Thank you for the great review! We’re so glad to hear you had a great experience and that Jeff provided a fair and knowledgeable process. We truly appreciate your kind words 😊

May 27, 2026

Dealership Rating
Employee Rating

Honest and truthful. Totally trustworthy! Professional salesman more interested in the customer instead of the vehicle sale More

by josephboyle121
Recommend Dealer
Yes

Other Employees Tagged: John Hess

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May 28, 2026

Byers Ford responded

Thank you for the wonderful review! We’re glad our team provided an honest, professional, and customer-focused experience. We truly appreciate your trust in Byers! 😊

January 04, 2026

Dealership Rating
Employee Rating

Great experience! Will definitely recommend this dealership and our salesman Mark Morgan. He was great to work with. More

by lisashaub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Steve Cousins

Print
Jan 06, 2026

Byers Ford responded

Thank you so much for the wonderful review! We are thrilled to hear that Mark Morgan provided you with such a great experience. We truly appreciate your recommendation and look forward to seeing you again.

November 02, 2025

Dealership Rating
Employee Rating

Awesome experience, Byers Ford did everything humanly possible to get me into my vehicle.... Thanks so much Byers I'm one happy driver More

by ohjdroof812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Borgia, Steve Cousins, Bill Thorpe, Bob Drollinger, Todd Garverick, Greg Maynard, Sly Wallen, Tiffany Marks, Carson Trafzer

Print
Nov 03, 2025

Byers Ford responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that our team went above and beyond to help you get into your new vehicle. Your happiness as a driver is exactly what we strive for every day. We truly appreciate your trust in Byers Ford and look forward to serving you again in the future. Welcome to the Byers Ford family!

October 31, 2025

Dealership Rating
Employee Rating

I knew exactly what I wanted. Went in filled out the application and I was out the door. More

by nancylmcclain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Bill Thorpe

Print
Nov 03, 2025

Byers Ford responded

Thanks so much for sharing your experience! We're thrilled to hear the process was quick and smooth for you. Making things easy and efficient is exactly what we aim for, and it's great to know we hit the mark. We truly appreciate you choosing us and look forward to serving you again!

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