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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
402 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 402 reviews

June 12, 2025

Good overall. I feel all aspects of Byers Ford have improved over the last few years. The service reps do a great job. More

by RMT6490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Byers Ford responded

Thank you so much for sharing your thoughts! We’re thrilled to hear that you’ve noticed improvements over the years and that our service reps are doing a great job. We continuously strive to enhance the experience for our customers and your feedback lets us know we’re on the right track. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We appreciate your support!

June 11, 2025

Totally surpassed my expectations! The customer service that I received was excellent and I’ll definitely be back for future needs. More

by Lainietaylor0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that we surpassed your expectations and that you had a great experience with our customer service team. It means the world to us to know that you’ll be back for your future needs. We look forward to serving you again soon!

June 10, 2025

Very good customer service and very helpful staff with my purchase of my new truck. More

by coolest_aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with excellent customer service and support during your truck purchase. It’s our goal to make every customer feel valued and taken care of. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new truck!

June 10, 2025

I was very happy with the work that byers ford did on my vehicle thank you. More

by douglas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you were happy with the work we did on your vehicle. Providing excellent service is always our goal, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

June 08, 2025

Service was excellent! Everyone was helpful and the mechanics were knowledgeable. I would recommend it to anyone! More

by kw341918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Ford responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience and that our team was able to provide the help you needed. Our mechanics take great pride in their work, and feedback like yours motivates us to keep delivering top-notch service. We truly appreciate your support and look forward to serving you again in the future!

June 04, 2025

Worked me into their schedule quickly Kept me informed of when the car would be completed Estimated total cost of the repair was reasonable More

by dmickey0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Byers Ford responded

Thank you so much for sharing your experience with us! We're glad we could accommodate your schedule and keep you informed throughout the process. It’s great to hear that you found our cost estimates reasonable. Providing timely, clear, and fair service is always our goal, and your feedback means a lot to us. If you need any assistance in the future, we’re here to help!

June 03, 2025

Always easy to get my car in for service and I love that they pick up and drop off my vehicle foe me! More

by jeanette.lutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Ford responded

Thank you so much for sharing your experience with us! We're thrilled to hear that scheduling your car service is always easy and that you're enjoying our vehicle pick-up and drop-off service. Your convenience and satisfaction are our top priorities, and we're glad we could make it a seamless process for you. We look forward to serving you again in the future!

June 03, 2025

Great Service Experience Everytime, I greatly appreciate the professionalism from everyone I come in contact with. More

by maynard.281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve consistently had a great experience with our team. Providing professional and high-quality service is something we take pride in, and it’s always rewarding to know we’re meeting your expectations. We truly value your trust in us and look forward to continuing to serve you in the future!

June 02, 2025

Excellent experience! Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. More

by themulheims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Ford responded

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Jeff Ashbrook, Bob Drollinger, and Bill Thorpe provided you with such exceptional customer service. Your recognition of the entire team and management truly means a lot, as we always strive to deliver the best possible experience to our customers. Knowing it was the best service you’ve received from any dealership is the ultimate compliment and motivates us to keep exceeding expectations. We’re grateful for your trust and support and look forward to assisting you again in the future!

May 30, 2025

They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

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