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C. Harper Ford Kia Honda
Belle Vernon, PA
1,405 Reviews
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1,405 Reviews of C. Harper Ford Kia Honda
July 04, 2019
Slow, Overloaded, Bad Overall Experience I bought my car off of the cHarper Kia used, it was my first real big purchase and as most know, I made a lot of mistakes and ended up paying up the b I bought my car off of the cHarper Kia used, it was my first real big purchase and as most know, I made a lot of mistakes and ended up paying up the butt for a car that was not worth it at all. Besides that fact, I had the car for 8 months now, last month with no indication or fault of my own, it just konked out and it ended up needing a new engine. First off, I found out my warranty was never established correctly, I had to pay to get it towed to my house because of this. I could not get a hold of anyone at this service center. This was my only means of transportation, I was crying because I was so stressed and could not do anything, it was terrible. After about 500 more loop holes, finally I got the car to their shop. Three and a half weeks later, I got it back which it does seem to be fine now which is the only reason they are getting two stars from me. The whole experience was terrible, from start to finish, even the cashier lady at the end was not informative at all and she didn't even ask about my loaner car which was theirs, that I had the keys to! (She was also not pleasant.) So much more had happened during this whole thing though, but for lack of time I am leaving out and getting to the point. I will not buy another vehicle nor go to this service dealer again. Yes, they will fix the problem, but good luck getting a hold of them and have fun waiting. Very dissatisfied with this place, still stuck with a car that still has issues, but that was from the very beginning, but it is my fault as I didn't look into it like I should have. More
by Krystal078
Verified CustomerEmployees Worked With
Cam (sales associate), Cody Johnson
July 03, 2019
Recall, inspection emissions The service department has always excelled beyond. Guess I've be coming to this dealership 5 years. & always experienced awesome customer service. Co The service department has always excelled beyond. Guess I've be coming to this dealership 5 years. & always experienced awesome customer service. Cody Johnson was my service advisor, very impressive customer skills. & John Assi technician is awesome too. Keep up the good work🙂 More
by MAR
Employees Worked With
John Assi technician, Cody Johnson
July 03, 2019
Great service I always bring my truck there for maintenance and this time was the best service I’ve received so far. I appreciated the update calls from my service I always bring my truck there for maintenance and this time was the best service I’ve received so far. I appreciated the update calls from my service tech to let me know what they were doing. More
by ANTMAN3556
Employees Worked With
Cory Gustafson
July 02, 2019
Routine Maintenance The whole experience was efficient and easy to understand. The process was explained and promised to be done in 1 hour and it was completed in an hou The whole experience was efficient and easy to understand. The process was explained and promised to be done in 1 hour and it was completed in an hour. The free car wash was nice too. More
by rc21fan
Employees Worked With
Cory Gustafson
July 02, 2019
Easy & professional Went in for my annual inspection. There was a wait, but they constantly came in to check on the customers and make sure we knew what was going on and Went in for my annual inspection. There was a wait, but they constantly came in to check on the customers and make sure we knew what was going on and where we were in line. More
by ASCURFIELD1
Employees Worked With
Cory Gustafson
June 28, 2019
Brandon to the rescue Brandon, Rich, and Sarah went above and beyond to get a rocker panel defect or rust problem hopefully resolved! And thank you to anyone I forgot! Brandon, Rich, and Sarah went above and beyond to get a rocker panel defect or rust problem hopefully resolved! And thank you to anyone I forgot! More
by Unsigned
Employees Worked With
Brandon, Rich, and Sarah, Justin?
June 28, 2019
Not bad not good Wait time was excessive for something I was told would take 5 to 10 mins ended up taking 3hours but cory was very helpful and checked up on me from ti Wait time was excessive for something I was told would take 5 to 10 mins ended up taking 3hours but cory was very helpful and checked up on me from time to time offering refreshments More
by CKELLNER4590
Employees Worked With
Dan Etherington, Len Marino, Cory Gustafson
June 28, 2019
Robert Rager The salesman were very helpful and they went out of there way to get you in a automobile. They also have a great service department. I The salesman were very helpful and they went out of there way to get you in a automobile. They also have a great service department. I More
by ROBERTRAGER72
Employees Worked With
Cody Johnson
June 27, 2019
KIA catalytic converters and oil change After a brief hiccup delay, Cody and his team let us have a rental car and we were relieved. We are pleased with the service here at C . Harper. So th After a brief hiccup delay, Cody and his team let us have a rental car and we were relieved. We are pleased with the service here at C . Harper. So thanks for doing such a great job each and every time. Hopefully more service won’t be needed in the near future. More
by KIA
Employees Worked With
Cody Johnson
June 25, 2019
Purchased a 2019 Honda Civic from Joanne Joanne was extremely helpful, patient, fair, and honest. I would highly recommend her and C. Harper if you are looking for a new car. She made car sho Joanne was extremely helpful, patient, fair, and honest. I would highly recommend her and C. Harper if you are looking for a new car. She made car shopping as painless as possible! More
by Melissa
Employees Worked With
Joanne Kranik, Dino Saello, Justin Merlin
