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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,404 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,404 Reviews of C. Harper Ford Kia Honda

January 30, 2019

In & out service I stopped in to see about tires. I had no appointment. I was handled as though I were important. I was out of there in time to pick up my grandaughter More

by Barry Bisogni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Secrist
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

We know life can be crazy, and sometimes appointments just can't be made! We always try and make time for all of our customers, so we are glad it worked out! Thank you so much for the review.

January 30, 2019

First time service was great C Harper did a great job on a repair for my 2012 f150. I like receiving the detailed quote before the work and they keep me informed with how its goi More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

We always like to make sure our customers know every step of the way what is going on with their vehicle! Thank you for the review and trusting us with your vehicle. We hope to have you back!

January 29, 2019

Bought a used Jeep Liberty The personnel were friendly and very easy to deal with and the deal went smooth from start to finish. We had a little hiccup with a check engine ligh More

by DONALD.NAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Boeger and Chris Schultheis, Ken Prouty
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

I'm glad we could smooth out the little bump in the road and still get you into the vehicle you love. Thank you for your business and the review!

January 28, 2019

A totally satisfied experience As always I was taken care of just as I expected to be. Great sales and service departments. I have been treated as a valued customer. Thank you fo More

by RYURT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pikulsky, Justin Merlin, Ed Avau
Feb 27, 2019 -

C. Harper Ford Kia Honda responded

Thank YOU for being such fantastic and loyal customer, Richard! We appreciate your constant support through all aspects of our business. Thank you for the review.

January 28, 2019

Service Lenny in service was great. He kept me informed every step of the way and made the entire process simple. Casey was also a huge help and great to More

by Jeanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Harper Jr, Len Marino
Feb 27, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for the review! Lenny is great and always makes sure his customers are in the loop. Casey is very involved in every day processes so it's always great to talk to him as well. We appreciate the feedback and hope to have you back soon!

January 28, 2019

The Works package for 2014 F150 I always have a good experience at c Harper Ford. They always take care of my vehicle needs in a timely and efficient manner. Great all around Servi More

by Giordano9550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Feb 27, 2019 -

C. Harper Ford Kia Honda responded

We're so glad your service is done to your liking! We hope to have you back in the future. Thank you so much for the review.

January 28, 2019

Lease 2019 Ford Edge Scotty is a great salesman and very knowledgeable of the Ford inventory. CHarler has the exact model we were looking for and we took our new Edge hom More

by Giordano9550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bickerton
Feb 27, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for the review! Scott is one of our most experiences sales associates and really values his customers time. We are glad the process was nice and smooth. Hope to see you back for routine maintenance!

January 28, 2019

Poor service I came in for my first oil change since purchasing my truck in August. I was told my oil pan is so rusted it needs replaced. When I asked why this was More

by Rachael W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Johnson
Jan 30, 2019 -

C. Harper Ford Kia Honda responded

Thank you for your feedback. I'm sorry to hear that you had a bad experience with us. I want you to know that this is not something that we want to just be swept away. I would like to speak with you so I can dig into this further. Please contact me at your earliest convenience so we can discuss what happened. You can reach me at 724 929 8000 x548 or jkranik@charper.com. Thank you, JoAnne Kranik, Business Development Center Manager, C. Harper Auto Group

Feb 24, 2019 -

Rachael W responded

I had called and spoke to JoAnn shortly after her response. She had told me she would look into the matter and call me back. I have yet to get a return call.

January 28, 2019

Customer service at CHarper is unmatched by any other dealership! Even with a hiccup with my appointment that I scheduled by phone the week before. My Advisor Heather More

by GLZOF15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Secrist
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for the review! Sometimes mistakes happen, but we do always try to clean them up as quickly as possible. We appreciate your patience and understanding. Hope to see you back for your next appointment!

January 28, 2019

Service I was treated very well at C Harper and my car was done in a shorter time than I expected. The service department was very courteous . I am planning o More

by jmbphipps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Merlin, Len Marino
Feb 28, 2019 -

C. Harper Ford Kia Honda responded

Thank you so much for the review. We are glad that the service was done to your liking, and we looking forward to helping out with your other vehicle as well!

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