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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,404 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,404 Reviews of C. Harper Ford Kia Honda

October 26, 2018

Great experience It was very fast. The Service technician was very pleasant and knowledgeable. He Answered my questions about vehicle issues. The waiting area was clea More

by DMLANGELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
Oct 30, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review! We're happy we were able to provide you with a good experience and it was handled quickly. Please keep coming back to see us!

October 26, 2018

service performed on time in profesional manner I gave the rating of fives stars because of the good service received. and the work was completed on time. will call back next time service is due. More

by CURTNMARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Oct 30, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We're glad to hear that you will back to see us again! Please let us know how we can help out next time.

October 26, 2018

Warrnaty Lisa was the rep I met with to get a “Chek Engine” light checked. SHE COULDN’T HAVE BEEN ANYMORE RESPONSIVE TO MY NEED TO GET IN AND OUT OF THE DEALE More

by SAMUEL.DENNEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Brown, Casey Harper Jr, Lisa Murr
Oct 30, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review! We're happy to hear that Lisa was helpful when you needed her. Please keep coming back to see us and we'll try to maintain this level of courtesy and professionalism.

October 26, 2018

check engine light I had my check engine light come on so I made an appointment with Len Marino and he took care of my problem of a bad catylitc converter with great pro More

by JCCOLLECT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Oct 30, 2018 -

C. Harper Ford Kia Honda responded

It's hard to find a service department you can trust. We're happy that you've found that we are different from some of the other bigger dealerships. Please keep coming back to see us and we'll try our best to keep your trust and your business!

October 25, 2018

Great experience Mike was very nice, easy to work with.The process was not as lengthy as I anticipated. We left that day with a great vehicle. More

by Kelly/John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hamwey, Tom Lalor
Oct 30, 2018 -

C. Harper Ford Kia Honda responded

Buying is strenuous on everyone so we try to make it as quick and as painless as possible. Thank you for your business and please keep coming back to see us!

October 25, 2018

Good but I don't know for how long Where is Mark hope you people know how to deal when my hole family went with him so much for charper good luck think you made a bad move More

by JOEKON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Dante Barella
Oct 30, 2018 -

C. Harper Ford Kia Honda responded

We will miss Mark as well. But we're confident in the rest of our staff being able to take care of all of your automotive needs! Please let us know when you need anything and we'll be happy to help!

October 25, 2018

Oil change The service was awful. Every time I go there I have nothing but problems. This time it took 2.5 hrs for an oil change. I don’t know if they had to More

by DPEN943
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Len Marino
Oct 25, 2018 -

C. Harper Ford Kia Honda responded

We're sorry to hear that you had a bad experience with us. And we apologize for the aggravation it caused you. We want to speak with you to get more information from you to see where the breakdown was so that we can improve our processes. I will be sending you my contact information. Please reach out to me at your earliest convenience so we can discuss this matter. Thank you for your review. - JoAnne Kranik, Business Development Center Manager

October 25, 2018

Wonderful Lenny and Will have been wonderful to work with. They are take care of me and my car. I appreciate it greatly! They always make me feel valued as a cu More

by KERRISPERSONAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will, Julie Baysinger, Len Marino
Oct 30, 2018 -

C. Harper Ford Kia Honda responded

We make you feel like a valued customer because you are! Whether you're spending $50 or $50,000 - we care about all of our customers! Thank you for your continued business and for the review!

October 25, 2018

State inspection It was good experience, however after the service was done I noticed they put the wrong month inspection sticker on my car. I had a November sticker More

by LOU605
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
Oct 30, 2018 -

C. Harper Ford Kia Honda responded

Oh no! We're sorry to hear about this mistake. Please call us as soon as possible to see how we can rectify it. 724-929-8000, ask for service and explain the situation. It should be a quick fix. And we apologize for the inconvenience!

October 24, 2018

Was in for The Works & peeling paint issue. I have purchased 4 cars from this dealership & had the same salesman for those 4 purchases. I live in Beaver county so I always wait for my vehicle. S More

by CLUCHANSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory (Woody) Woodmancy, Dan Etherington, Len Marino
Oct 24, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We certainly are happy that we can make your trip worthwhile. Please let us know if you need any help in the future and we will be happy to help! Thanks again for your review and your continued support!

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