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C. Wimberley Ford
Dowagiac, MI
1,139 Reviews
The C. Wimberley Automotive Group is a family-owned and operated business. It is also one of the largest automotive car dealership groups operating in Southwest Michigan. Since becoming family owned in 1981, C. Wimberley has experienced tremendous growth and positive change. Positive change that we pass on to you - from our family to yours!
The C. Wimberley Automotive Group represents 4 vehicle franchises including Ford-Chevrolet-Buick-GMC Truck, in two dealerships located in Dowagiac, Michigan; C.Wimberley Ford and C.Wimberley GM.
C. Wimberley features both new and quality pre-owned vehicles at all our stores! We offer all makes and models of Certified Pre-Owned vehicles including Ford, Chevrolet, Buick, and GMC trucks.
Our Service Departments, lead by our Master certified technicians, provide outstanding service for all makes and models.
Our award winning parts departments stock a huge selection of genuine Ford and GM parts. We have certified counter-people to help with all of your part needs.
Our State-of-the-Art Body Shop can repair any make or model vehicle. Just call or stop by to arrange for a free estimate.
Few dealership operations have the continuous record of outstanding performance as demonstrated by C. Wimberley operations. The trophies, plaques, and awards displayed throughout our dealerships are tangible proof that, year after year, the C. Wimberley team has won top honors from the manufacturers it represents. These awards are given annually, but only to a handful of dealers who excel in vehicle sales, service leadership and who have superior customer satisfaction rankings. We are dedicated to continuing this proud record of making C. Wimberley dealerships the very best in the Southwest Michigan area and the very best for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,139 reviews
July 23, 2019
Easy, friendly Bryan was so friendly and welcoming. So easy to talk to and answered all of our questions. Made sure we got the best deal we could. Highly recommend Bryan was so friendly and welcoming. So easy to talk to and answered all of our questions. Made sure we got the best deal we could. Highly recommend this place ,Bryan and Dallas. More
by Lacey Bailey
July 20, 2019
Best salesman in the world Brian a top notch salesmen very well spoken nice personality and very friendly will tell all my friends and family about him great job. Thank you Brian a top notch salesmen very well spoken nice personality and very friendly will tell all my friends and family about him great job. Thank you More
by bradleyalbertteen
July 19, 2019
Did not feel valued as a customer Went in for an oil change, multi-point inspection and tire rotation. After sitting for an hour and a half I was informed that they could not do the t Went in for an oil change, multi-point inspection and tire rotation. After sitting for an hour and a half I was informed that they could not do the tire rotation because the lug nuts were swollen. I was then informed that replacing them would cost between $150 and $180. I was able to purchase all new lug nuts from Autozone for $40 and changed them myself with no difficulty. Not sure why it would be so difficult for a fully equipped and certified repair shop, nor why they were trying to overcharge so much for a bunch of nuts. This is the same service center that failed three times to repair a transmission that was under warranty on a previous vehicle I owned. More
by ACE531
Verified CustomerEmployees Worked With
Just people in the service area. Did not catch names.
July 19, 2019
Kinda Disappointed This Time I normally have absolute faith in the service I get here but not this time. The main computer on my 2015 Explorer blacked out one morning, thought I normally have absolute faith in the service I get here but not this time. The main computer on my 2015 Explorer blacked out one morning, thought better of it, rebooted itself, and all systems came back on within 30 seconds. Nevertheless, I requested service; particularly because this had happened less than a year before and this was a practically new computer. When I made the appointment, the service person said the computer was under warranty and he would order a new one. When I read the service report after picking up my car, I was extremely disappointed to see that my Explorer's computer was only "rebooted" and NOT replaced! This is reason #1 why I no longer trust C.Wimberly Ford Service. Now I will explain issue #2: When I made the appointment for the computer, I also requested the recall for the toe link issue be addressed. The same service tech said that would take a full day so we scheduled accordingly. Well, the computer problem, the recall issue, plus an oil change was all done in a HALF DAY. I can't help but wonder. So, in one visit, my faith, trust, and loyalty to Ford and this dealership have been destroyed. More
by DREAMER7349
Employees Worked With
July 19, 2019
Who knew we would buy a car today! We stopped to LOOK at a truck, minutes later we were test DRIVING one, then another and then one last one, then the next thing we new Derek and Dallas We stopped to LOOK at a truck, minutes later we were test DRIVING one, then another and then one last one, then the next thing we new Derek and Dallas had us driving away with a new truck. More
by Matt and Emily
July 15, 2019
Great Service This is a great dealership, definitely would recommend. They are honest, helpful, friendly and will walk you through the process. They do their best t This is a great dealership, definitely would recommend. They are honest, helpful, friendly and will walk you through the process. They do their best to help. More
by jnnhtt
Employees Worked With
Bryan Hayden
July 15, 2019
Great people and service! I went in for an oil change loved how the staff was friendly! The oil change was quick and was even given a free car wash next door! I went in for an oil change loved how the staff was friendly! The oil change was quick and was even given a free car wash next door! More
by FLATFOOT009
Employees Worked With
July 09, 2019
Tom is a pleasure I really dislike shopping for cars because of the salesperson. But Tom was so easy to work with! Honest out of the gate! No pressure and meet our fami I really dislike shopping for cars because of the salesperson. But Tom was so easy to work with! Honest out of the gate! No pressure and meet our family’s needs! The entire experience at CW was awesome! More
by srbrookshire80
July 06, 2019
Good experience Tom Ferrier made the deal work! He communicated well and It was worth the 3.5 hour drive to purchase the vehicle. Thank you Tom! Tom Ferrier made the deal work! He communicated well and It was worth the 3.5 hour drive to purchase the vehicle. Thank you Tom! More
by mwg113
July 05, 2019
Easy, quick, and finished! As always, the service was on time, correctly done, quick, and painless. Friendly employees make the service seem more like a visit with old friends. As always, the service was on time, correctly done, quick, and painless. Friendly employees make the service seem more like a visit with old friends. More
by JANNEY2571
