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CBS Quality Cars
Durham, NC
220 Reviews
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Showing 220 reviews
October 20, 2011
Tex Coghill was extremely friendly and helpful. He answered all of my questions without hesitation and found me a vehicle that I absoulutely love!! This car buying experience was the best I have ever answered all of my questions without hesitation and found me a vehicle that I absoulutely love!! This car buying experience was the best I have ever had. I really appreciate all of the extra effort and time Tex took with me to ensure I was completely satisfied with my purchase. More
by vaner002
Employees Worked With
Tex Coghill, Tex Coghill
Helpful October 19, 2011
Tex really helped me out when I was returning a car and purchasing another. He was patient, informative, and kind. These are good work ethics that many workers need, at all times. Thank you, Tex! purchasing another. He was patient, informative, and kind. These are good work ethics that many workers need, at all times. Thank you, Tex! More
by ChieffyJones
Employees Worked With
Tex Coghill, Tex Coghill
October 18, 2011
Sean was incredibly helpful and friendly, he even took time out on his Sunday when the dealership was closed to show us the car when my son's father was in town for a short time. They were able to test d time out on his Sunday when the dealership was closed to show us the car when my son's father was in town for a short time. They were able to test drive "kick the tires" so to speak and his father was able to give the okay for the car. We completed the purchase that Monday and have been very happy. The following day there was a malfunction in the car, we brought it to CBS and they fixed it at no cost to us which made us very happy 48 hours after the purchase. Kris O'Brien More
by Kobrien917
Employees Worked With
Sean Johnson, Sean Johnson
October 18, 2011
I have enjoyed my NEW car I would not give it up for the world. Sean was the best when I came in to buy my car. They should have more FRIENDLY employees like Sean when you come to a place of business. Its m world. Sean was the best when I came in to buy my car. They should have more FRIENDLY employees like Sean when you come to a place of business. Its make the wait so worth the time because he takes his time and talk with you until the progess is done. More
by littone
Employees Worked With
Sean Johnson, Sean Johnson
September 15, 2011
The staff at CBS were very friendly and also made me feel comfortable doing business with them. I appreicate the professionalism and will recommend CBS to friends, family and associates. comfortable doing business with them. I appreicate the professionalism and will recommend CBS to friends, family and associates. More
by awalker626
Employees Worked With
Sean Johnson, Sean Johnson
September 06, 2011
My over all experience at this dealer ship was great. Mr. Bullock showed interested in everything. Even when things started ooking bad Mr. Bullock helped the situation come back on top Mr. Bullock showed interested in everything. Even when things started ooking bad Mr. Bullock helped the situation come back on top More
by kristina pierce
Employees Worked With
Terry Bullock
July 06, 2011
Customer service was exceptional. Amado was a gentlemently saleman. Allowed time for taking a looking at and driving. Not pushy. Helpful, dedicated, responsive, informed, friendly. gentlemently saleman. Allowed time for taking a looking at and driving. Not pushy. Helpful, dedicated, responsive, informed, friendly. More
by Anita Lyon
Employees Worked With
Amado Marte, Amado Marte
June 21, 2011
Herb, Mitsibushi Mechanic, did a great job teaching me about what downshifting is in my Mitsubishi outlander. Which is what evidently has been happening the last couple of times when I turn onto this pa about what downshifting is in my Mitsubishi outlander. Which is what evidently has been happening the last couple of times when I turn onto this particular stretch of road by my home. Herb took my Outlander out with me and showed me how the manual shifting through all the gears (1 thru 6th) worked and what each gear sounded like as well. Then he showed me the same gears shifting with the paddles. Then he event related it to the where the tachometer arrow was reading and what the engine is trying to do at each point. I learned how to get out of using the shifting paddles by putting the manual shift into Neutral and then back into Drive --- resets it and it is back to automatic transmission. Great lesson! And I was able to intelligently rely this information back to my husband and he understood as well! CBS ‘s provides wonderful service! More
by cbrkathy
Employees Worked With
Herb (mitsubishi guy)
June 08, 2011
I had seen a car for sale online at CBS, and made a 2-hour trip to look at the car. Given that I was coming a pretty good distance for a used car, I was a bit hesitant about the process. However, my 2-hour trip to look at the car. Given that I was coming a pretty good distance for a used car, I was a bit hesitant about the process. However, my salesperson Joe Stone was very accommodating and did his best to 1) ensure we could come to reasonable terms for the vehicle and my trade, as well as 2) make the process as uncomplicated as possible. More
by jeffreyhaas
Employees Worked With
Joe Stone, Eli Lopez, Elias Lopez
April 29, 2011
I first found CBS online and found the exact car that I wanted. I was contacted by Mauro and told that the car was still in service since it was newly acquired so I wouldn't be able to look at it at that wanted. I was contacted by Mauro and told that the car was still in service since it was newly acquired so I wouldn't be able to look at it at that time. This went on for more than a few days with postponements, etc and most of the time I had to contact Mauro for an update, not the other way around. I'm well aware I don't have the best credit which is why I'd picked a less expensive car so when we were finally able to go test drive (and I loved the car) we arrived back at the dealership and were told that the bank wouldn't finance the one we'd liked. Mauro then tried to sell me newer cars which were 4-5k higher than what I was looking for with a payment that was unrealistic for the price range I'd mentioned. I felt like I was being jerked around and fed the line to get a better sell without any thought to what I could do and what I was looking for. We left for the day with nothing but a promise that I'd get contacted 3-4 days later. Instead, I got a call late - 5 days after our test drive. To sum it up, I felt like I was just a sell and my needs were not paid attention to or cared about. If they really cared about my business I wouldn't be the one chasing them down for an update. More
by Irritated50
Employees Worked With
Mauro Andres
