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CBS Quality Cars

Durham, NC

4.3
220 Reviews

1331 S Miami Blvd

Durham, NC

27703

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Showing 220 reviews

April 26, 2011

I was very happy with the service & interactions with CBS staff. Mauro was great with keeping me informed. Lee (finance) worked with me on getting the monthly payments I wanted. I am very pleased with my More

by kwjohnson21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauro Andres & Lee, Mauro Andres
April 01, 2011

Our 2005 Toyota Rav4 needed both repair and painting of a Our 2005 Toyota Rav4 needed both repair and painting of a dented fender, and replacement of the front windshield. We had talked to two body shop More

by TheSadlerz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee Hunt
March 14, 2011

I have dealt with many car dealers in the past. None can compare to the customer service I received from CBS Quality. Mr. Lopez was very eager to help in any way he could and if he could not answer a quest More

by Brantley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias Lopez, Elias Lopez
March 14, 2011

This was, by far, the easiest car buying experience I have had. All of the staff were friendly and professional. I purchased my car the day CBS Quality Cars purchased the dealership from Morgan Mitsubi More

by jenniemlogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Johnson, Sean Johnson
March 07, 2011

I found myself in a not so good financial position and had to vacate my 2001 Jaguar -- "Cat was eatting me alive". I just wasn't upsidedown-- Only the Lord know's where I was. I praise G More

by minniemutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Price, Jeff Nease, Nise Harris
March 06, 2011

The expierence that I had with CBS Quality Cars was great. The vehicle that I purchased had a few unforeseen errors that was fixed promply and at no cost. Mauro made my vehicle purchasing expierence ve More

by bigmoon2g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauro Andres, Mauro Andres
March 03, 2011

My experience with CBS and in particular, Mauro and Elijah were great. Every person I came in contact was personable and friendly. Mauro, always reassured me that all would work out and it did. Than More

by meachamd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauro Andres, Mauro Andres, Elias Lopez
February 08, 2011

Had a amazing experience with CBS Quality Cars. Terry Bullock was very helpful, friendly, and professional. They definitely made buying a vehicle easy when I was in a difficult situation. Military friend More

by milkgirl10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Bullock
February 07, 2011

They don't look out for the customer. All they worry about is the money going in their pocket. Need to take the time to explain and go over expenses with an inexperieced buyer. Try and really make sur More

by bassconnie
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Can't remember his name at lot on roxboro rd
Feb 07, 2011 -

CBS Quality Cars responded

Connie I'm sorry you feel this way, I'm not familiar with your case but it is you the one that choose to take the car or not, and about the financing, it is the bank the one that give us the options, they tell us that would they finance for... you as a first time buyer then we give you the option and you can always say no to those options. It is not up to us to approve you for a loan, we are the middle man. Also if you think that you can not afford the payment you should not under any circuntaces buy that car. It's our job to give you options but you are the one that makes the final decision. Again Sorry that you still feeling that way, I do not know the specifics of that situation and we are looking to improve our custumer service. That's why your feedback it's so important to us and we thank you for taking the time to bring this issue to our attention.

February 07, 2011

I am so HAPPY right now I just bought the car I wanted! The process was just so easy. I would like to thank Mauro Andres for all his hard work!!!!!!! Thanks you guys at CBS Quality Cars are OUTSTANDING!!!! More

by mirodriguez84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauro Andres, Mauro Andres
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