CDJR of Columbia

Amazing Service I enjoyed everything about their services. Customer and engineering. I would definitely recommend them. Michael Hartman is an awesome salesman and I w I enjoyed everything about their services. Customer and engineering. I would definitely recommend them. Michael Hartman is an awesome salesman and I will send my whole family to him! More

Wonderful Michael Hartman was very delightful, I told him basically what I was looking for an he did his best to find me a few options . I went that day to just Michael Hartman was very delightful, I told him basically what I was looking for an he did his best to find me a few options . I went that day to just look an browse a few vehicles an I ended up leaving that day in new vehicle ,an I love it. He found one that fit all my needs An wants an would recommend him an this dealership to anyone!! The pace is very welcoming , everyone else was friendly An felt at home! Michael knows his job well, an I definitely feel made best choice where I went An what vehicle I got An he is very professional an enthusiastic about his job More

Very easy process We went in and Mike was immediately helpful and full of ideas. He was able to suggest vehicles based on what we were looking for. He answered all our We went in and Mike was immediately helpful and full of ideas. He was able to suggest vehicles based on what we were looking for. He answered all our questions. It was a very easy process thanks to Mike. More

We love our suv Big mike is the best always see him if you know any one wanting a car go see him best sales man I have ever had Big mike is the best always see him if you know any one wanting a car go see him best sales man I have ever had More

Great overall experience Mike Hartman in sales was extremely knowledgeable and professional during my buying experience. I consider him an asset to the dealership and will cer Mike Hartman in sales was extremely knowledgeable and professional during my buying experience. I consider him an asset to the dealership and will certainly do business with him again. More

Excellent customer service Thanks I appreciate great customer service , Michael Hartman was very helpful in getting our Mercedes Benz e350 serviced. We needed parts to fix our Thanks I appreciate great customer service , Michael Hartman was very helpful in getting our Mercedes Benz e350 serviced. We needed parts to fix our headlights. The repairs were done quickly and we are very satisfied with Machens service department. Thanks More

Outstanding Service Needed headlight bulb replaced on our car and was happy to service performed very quickly. Many thanks to our salesman Mike Hartman for his assistance Needed headlight bulb replaced on our car and was happy to service performed very quickly. Many thanks to our salesman Mike Hartman for his assistance. More

Excellent Service This dealership is by far the best dealership I have worked with when purchasing a new car. Big Mike made the deal easy and fun. This dealership is by far the best dealership I have worked with when purchasing a new car. Big Mike made the deal easy and fun. More

Don't buy here! My wife and I went to Joe Machens Jeep as my wife was wanting a Jeep and we had done business with Joe Machens Ford in both Columbia and Jefferson Cit My wife and I went to Joe Machens Jeep as my wife was wanting a Jeep and we had done business with Joe Machens Ford in both Columbia and Jefferson City with great results. We test drove a used 2017 Jeep Cherokee. While my wife was driving I read the owners manual and found that you could get a Cherokee with 4500 Lbs capacity tow rating. When we returned to the dealership, I explained to the salesman I would be interested in a Cherokee that could tow 4500lbs. He brought a new Jeep Cherokee out, and it had the 2" receiver and trailer light connections. We test drove it, seemed fine, made the deal, drove away a couple of hours later, without a second key or owners manual. They were promised to be in the mail, as well as a license plate from a trade. After waiting a week and a few un-returned phone calls, we returned to the dealership and were told they would be along in the mail. I managed to obtain the plate on the trade as it was never removed. Another week went by. after several un returned phone calls from the salesman, I spoke with a sales manager. He said he would check into the situation and get our key and owner manual to us. Another week went by. I called and spoke with a different sales manager. He said he would order a key and schedule an appointment for the next Saturday after the key came in so it could be programmed. After waiting another week, and finding out that the Jeep we were given by the salesman while having a tow package, it was a 4 cylinder with only a 2000lb rating, not the 4500lbs I had requested, I called and spoke with the sales manager again, he had forgotten about the situation. Said we could come up the next Saturday and have it programmed and get our owners manual. I had to work that Saturday, my wife drove ( it's 100 miles one way) up and while they sent to the service department, upon her checking in the sales manager comes into the service department with the original key he found in the original vehicle envelope, gave her the key, and sent her on her way, with NO OWNERS MANUAL. So now I have a 2017 Jeep Cherokee with a 2000lbs towing capacity and no owners manual. I feel ripped off in a HUGE way. and Oh, yeah, by the way, we were told they would cover the gas for the return trip, and yep, that was BS as well. If you EVER buy a Jeep, don't buy from Joe Machens! More