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CDJR of Leesburg

Fruitland Park, FL

4.5
6,193 Reviews
Here at Chrysler Dodge Jeep Ram of Leesburg, it is our mission to be the automotive home of drivers in the Fruitland Park, FL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Dodge, Jeep, Chrysler, Ram models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Fruitland Park.
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3401 US-441

Fruitland Park, FL

34731

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Showing 6,193 reviews

September 05, 2020

I Was Wow’ed!I was shopping for a new Jeep. I had I Was Wow’ed! I was shopping for a new Jeep. I had recently had a horrible experience at another dealership. I was very guarded when I walked into More

by Mom2my3kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko, Don
Sep 06, 2020 -

CDJR of Leesburg responded

Thank you for sharing your experience! We will be sure to thank Don and Niko for providing you with exceptional service. We look forward to working with you again!

September 05, 2020

I brought my 2017 Jeep Grand Cherokee to Bill Bryan with a good paint issue. The service writer Jose was so helpful and kept me informed of how repairs were progressing. I highly recommend this dealership a More

by Fishquilt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Valdes
Sep 06, 2020 -

CDJR of Leesburg responded

Thank you for the great review! We will be sure to thank Jose for taking excellent care of your Jeep Grand Cherokee. We look forward to working with you again!

August 28, 2020

Was more than helpful. Our sales rep was Dylan and was and did go far and beyond and sales rep I have experienced in 43 years. Had some issues with the final person on last step. They Need a big chan More

by Ronald Pickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Aug 28, 2020 -

CDJR of Leesburg responded

Ronald, Although we are happy to know that Dylan provided you with excellent service, I am concerned to learn about any other interaction that has left you with a negative impression. Please feel free to me so that we can discuss this in greater detail. I look forward to connecting with you. Best, Amanda Alm Customer Relations Manager aalm@billbryanautos.com

August 22, 2020

Worst customer service experience in any dealership I've experienced. Found the model vehicle I was searching for on their website, contacted the dealership on a Monday morning as soon as I left work. Sp More

by Fighter7770
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Troy , David Toothaker
Aug 25, 2020 -

CDJR of Leesburg responded

Hello, We are sorry you felt disappointed with our dealership. However, after carefully looking into this, we noticed that you had missed several appointments with us. Unfortunately, we had another customer interested in the same vehicle who was ready to purchase after you had missed your appointment. We had one of our managers contact you to ask if you were still coming after you were already an hour late with the promise that we would still hold the vehicle for you if you were still able to come that day. You declined being able to come and told him to sell it to the interested customer. If you would like to discuss your visit in detail, please feel free to contact the store and speak with one of our managers so we can further assist you. Thank you, Bill Bryan CDJR Team

August 16, 2020

Service for tire that got a screw in it. They were welcoming and very helpful when I called about the problem. While I waited they drove me to a restaurant to eat lunch while I waited and them came to More

by Unlitr
Recommend Dealer
Yes
Employees Worked With
Service
Aug 17, 2020 -

CDJR of Leesburg responded

Thank you for the great review! We are happy to see that your tire was taken care of so quickly and that our team went the extra mile to make sure you didn't go hungry while you waited. If there is anything else we can do for you, please be sure to let us know.

August 15, 2020

Excellent service Service was excellent. I will use the dealership again. I came in for a oil change and Jose found some body work that should be taken care of and it More

by jackhanley44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdes
Aug 16, 2020 -

CDJR of Leesburg responded

Jack, Thank you so much for taking a moment of your day to share your feedback for Jose. We're delighted to see your happiness. Please feel free to reach out if we can help with anything else. We hope to work with you again!

August 02, 2020

Great people Very good people to deal with. Kept promises and did an outstanding work. Trustworthy and honest and would buy from them again and plan to do so. More

by lwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bryan
Aug 03, 2020 -

CDJR of Leesburg responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We hope to work with you again soon.

August 01, 2020

I love the service I get. no pressure at sale. I would recommend to anyone. the select is great, and I enjoy the service depth. they take good care of me. More

by stevenlhead357
Recommend Dealer
Yes
Employees Worked With
Michael McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tingley, David Toothaker, Nancee Thompson
Aug 01, 2020 -

CDJR of Leesburg responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

July 31, 2020

The entire staff is excellent and a pleasure to interact with! They make a service call a welcoming experience. Oddly, I look forward to my next visit. More

by Gerry H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb in service, Nancee Thompson
Jul 31, 2020 -

CDJR of Leesburg responded

Gerry, thank you for taking the time to share your excellent experience with Charles, Nancee, and Herb! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

July 29, 2020

Well, I was all ready to give a 1 star review but thanks to Leslie in service, I am pleased to give them a 4 star and wishing in good faith that I could give a 5 star. I’m not going into detail about all th More

by hgraham90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie in service department
Jul 30, 2020 -

CDJR of Leesburg responded

We are so glad that Leslie could turn your experience around! We will make sure to pass on your kind words to her. We hope to make your next visit a five-star experience!

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