CDJR of Leesburg

Change over to new computer system that video's service on cars was challenging, i.e. took 3 hours for a simple oil change. Service folks warned they were a bit behind because of the new technology. on cars was challenging, i.e. took 3 hours for a simple oil change. Service folks warned they were a bit behind because of the new technology. More

The $3k add on fee is disturbing and over priced. I have regrets regarding this purchase. Typical dealership hocus pokus. List one price and then jack it up. I have regrets regarding this purchase. Typical dealership hocus pokus. List one price and then jack it up. More

Customer service great as always. Comfortable waiting area as well. Love the soda machine and free wifi Comfortable waiting area as well. Love the soda machine and free wifi More

The staff was very friendly, knowledgeable and reasonable to work with. The facility was very clean and well kept. to work with. The facility was very clean and well kept. More

My Service Tech was, Jose, was great as usual. He tried to keep me updated but was greatly hampered by an apparently new process. A full day + to get a small part from Orlando to Fruitland Park? I He tried to keep me updated but was greatly hampered by an apparently new process. A full day + to get a small part from Orlando to Fruitland Park? It only takes a couple hours drive time. He wasn't able to give me much current information while doing things others used to do. I watched him and the other service reps working their b**** off and appearing to be stressed. I've worked with Jose before and was extremely happy with his efforts and results. Seems someone tried to fix something that was working well and has screwed it up. Was the new Morgan Group responsible? More

The $3k add on fee is disturbing and over priced. I have regrets regarding this purchase. Typical dealership hocus pokus. List one price and then jack it up. I have regrets regarding this purchase. Typical dealership hocus pokus. List one price and then jack it up. More

Katie was very helpful to me during the whole process, keeping me updated with everything that was happening. They did a great job in service. keeping me updated with everything that was happening. They did a great job in service. More

very professional manner that i am pleased with. Lounge is very nice area to rest but not closed caption n tv Lounge is very nice area to rest but not closed caption n tv More

Rather expensive oil change and took a long time, nearly 2 hours, but good hot dogs. 2 hours, but good hot dogs. More

Carlos in service was very kind and respectful. He seemed overwhelmed but that appeared to be because others were not stepping in to help. I spent 45 minutes waiting to be helped when I arrived. Th He seemed overwhelmed but that appeared to be because others were not stepping in to help. I spent 45 minutes waiting to be helped when I arrived. There were people behind me and we were all at Carlos computer area. His area is right when you walk in and I think everyone assumes that’s the welcome desk of sorts. As for the other workers, either everyone was so busy and they need more help or everyone was trying to avoid helping people because they didn’t want to be bothered. It was hard to tell if those at the computer stations were doing work related things. Some were not for sure. I came in for a simple oil change. It took 3 hours after I waited for 45 minutes. Spending almost 4 hours for an oil change is ridiculous. More