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CDJR of Leesburg - Service Center

Fruitland Park, FL

4.5
2,395 Reviews

2,395 Reviews of CDJR of Leesburg - Service Center

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May 06, 2023

They were very nice to me but I like to get in there and get out I don't like to wait More

by NGGADG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levy Johnson, Customer Service
May 05, 2023

Carlos was very nice but it should not take three for a oil change and tire rotation. If they are videoing the work they are doing how are they doing the work and paying attention to details. I do not need More

by DRINEHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
May 05, 2023

Customer service has improved a lot. Katie March is very good at her job. She addresses all of your auto needs and suggest solutions. Thanx Ms. Katie for your services. More

by MERRITF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
May 05, 2023

There was a little confusion about what was done as new issues were introduced. It may have been lack of communication between the the mechanic and the service coordinator. More

by JOSEPH.FRASER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
May 05, 2023

I called the service writer several times and did not receive a call back. I finally got in touch w/ someone and found out my car was ready. I asked for Jose to return my call a couple of times, not plea More

by WILLIAMSON2593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
May 05, 2023

I reported a theft to my service writer and I am still waiting for a management response. Loss included $20 cash; BJs credit card; BJs customer ID card; Sam's Club customer ID; annual passes to Disney, Un More

by FSAMP8120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 05, 2023

Carlos was very nice and friendly. Fast and prompt. I always have good service from him, Belaine and Mike. Thank you More

by Kristina Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 04, 2023

Staff was very pleasant, just wish the service would have been faster. I had a oil change, rotate tires and check up which took 3 hours. More

by BERRY4113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
May 04, 2023

Service was capable and pleasant. They took the time to explain and answer my questions. More

by kandjnorrisinparadise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Berg
May 03, 2023

Fantastic crew! !! As always they are very professional and take care of all my needs More

by D.CARNECCHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancee Thompson, Customer Service
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