CDJR of Leesburg - Service Center

Ryan was so helpful as we were out of town over a holiday week and my son’s check engine light came on. They were able to get the car diagnosed and fixed and got him back on the road safely back to college. week and my son’s check engine light came on. They were able to get the car diagnosed and fixed and got him back on the road safely back to college. More

I like not needing an appointment for an oil change and tire rotation. The only problem with this visit is the tech forgot to do the tire rotation. The advisor said they would do it at my next visit. At le tire rotation. The only problem with this visit is the tech forgot to do the tire rotation. The advisor said they would do it at my next visit. At least she offered a solution. I will go to another shop for my rotation. I doubt anyone will read this review. More

Can never get a call thru to service rep due to poor customer contact system. Called 5 times and left message but no call back. Otto is great but answering protocol is not customer friendly. customer contact system. Called 5 times and left message but no call back. Otto is great but answering protocol is not customer friendly. More

Jose always takes care of my vehicles with professionalism and speed. He also manages to get me rides home and back, at no cost, if my vehicle is going to be in the shop for any time. professionalism and speed. He also manages to get me rides home and back, at no cost, if my vehicle is going to be in the shop for any time. More

Jose did a great job keeping us informed during our warranty work. Having a rental car was a great help too. warranty work. Having a rental car was a great help too. More

Jose is an absolute pleasure to work with. He makes the dealership maintenance experience for me. He makes the dealership maintenance experience for me. More

Everything was great, will always continue to take my vehicle there. Everything was done very quickly. vehicle there. Everything was done very quickly. More

Blaine was helpful and knowledgeable. He went out of his way to make sure that my problem was addressed. He went out of his way to make sure that my problem was addressed. More

dropped car off for oil change got 1/2 mile from dealership and started smoking and overheating waited 2 days to fix the cracked oil cooler and drove car home Next day car wont start Wait 2 days dealership and started smoking and overheating waited 2 days to fix the cracked oil cooler and drove car home Next day car wont start Wait 2 days and go to pick car up and the service advisor drives it up and says oops it has warning lights on dash. sit in waiting area until they finally say they left some wires off. More

The Diesel mechanics know their stuff and the Service Rep (Katie March) is the best. (Katie March) is the best. More